Workforce/Volunteer Safe Recruitment Plan

All Coaches at the club must be LTA accredited. This ensures that the necessary checks have been carried out. This check is not required for under 18 coaching assistants working under the supervision of an LTA accredited coach.

A current record of the LTA accreditation will be held by the Welfare Officer, and this will be reviewed annually by the Management Committee.

Any other adult assisting the coaching team, will need to consent to having a criminal records check being carried out by the LTA Safe and Inclusive Tennis Team.

Any volunteer or employee who will have weekly contact with children, without parents/guardians being present will need to consent to having a criminal records check being carried out by the LTA Safe and Inclusive Tennis Team.

Volunteer Recruitment and Retention

Advertisement for volunteers

Cocks and Hens Cambridge Tennis uses appropriate means to advertise for volunteers, taking into account the principles of its equal opportunities and diversity policy.

Potential volunteers will meet with a member of the Management Committee to assess their suitability for the role. A criminal records check with the Criminal Records Bureau will be made (if the role involves working with children in any capacity) and references will be taken up.

Induction of volunteers

An induction will be prepared and delivered by a member of the Management Committee. This will include:

  • A list of all other Management Committee members, with role and responsibilities
  • A copy of the following policies:
  • Child protection
  • Code of practice for working with children
  • Equality and diversity
  • Volunteer recruitment and retention
  • Health and safety
  • Complaints and feedback
  • Any other relevant documentation for the specific role

The organisation has a valid insurance policy which is available to members of the Club on request.

Resolving problems

The relationship between Cocks and Hens Cambridge Tennis and its volunteer workers is entirely voluntary and does not imply any contract. However, it is important that Cocks and Hens Cambridge Tennis is able to maintain its agreed standards of service to members, and it is equally important that volunteers should enjoy making their contribution.

If the work of a volunteer does not meet the organisation’s standards, these steps will be taken:

  • An initial meeting with a member of the Management Committee to explain their concerns.
  • If this does not resolve the concern, then a meeting with the Chairman will be convened.
  • If your work still does not meet with the standards, then the Management Committee may choose to stop using their services.

If the volunteer is dissatisfied with any aspect of their work they should:

  • Give an initial explanation of their dissatisfaction to the appropriate member of the Management Committee.
  • If that does not resolve the concern, then a meeting should be convened with the Chairman.
  • If that does not resolve the issue, then a formal meeting of the Management Committee should follow. If, after this, the Club is still unable to resolve the grievance, then it may decide that it would be inappropriate for the volunteer to continue.

At all times, you will be free to state your case and a friend can accompany you.

This volunteer policy is freely accessible to all and will be reviewed on a yearly basis.