Terms and Conditions

Individual Lesson Booking Terms and Conditions

  • Prices are individually agreed with the coach and are reviewed annually on 1st April.
  • You can either pay on the day, pay for block bookings (payment by bank transfer is only permitted for block bookings) or pay via direct debit (only suitable for regular slot lessons as monthly price is calculated based on annual usage).
  • Card payments are not currently available.
  • 48 hours notice is required for cancellations or the full lesson rate will be charged.
  • Subscription to the club is required.

Block Booking

  • Block bookings consist of 5 lessons and the dates and time slots of these become fixed when they are selected at the point of booking.
  • 1 slot change is permitted out of every block of 5 (subject to 48 hours notice), any further changes would be charged as cancellations at the full rate.
  • Subject to the point above, Any changes to slots must be requested at least 48 hours in advance or the lesson will be treated as a cancellation and charged at the full rate.
  • Any lesson cancelled by the coach shall be delivered later in a mutually agreed slot.
  • Subscription to the club is required.

Group Class Booking Terms and Conditions

Refunds

Once the term has started no refunds are allowed. It will be at the coach's sole discretion to refund for mitigating circumstances.

Postponed sessions

Missed sessions due to bank holidays, coach availability and extreme weather will be made up in the programme breaks (dates for this situation will be communicated as soon as possible) or can be made up on other sessions.

Replacement lessons

Once the term has started a replacement lesson will only be issued for the following reasons:

  • If a coach has not been able to complete more than 50% of a lesson due to poor weather.
  • If a coach has not been able to run the lesson due to unforseen circumstances.
  • Missed lessons due to other commitments, minor illness or injury will not be refunded.
  • Lessons will not be credited or refunded for COVID Isolation.
  • Dates for replacement lessons are selected by the coach. 

Course length

We run short courses generally between 5-7 weeks fitting in with MK school half term dates. These courses must be booked to attend a lesson. Pay and play is not an option.

Lesson payments

From April 2024 we will be changing the way to book onto our classes from half term payments to monthly direct debit to make it easier with less admin for those that make the booking and also help spread the cost across the year. If joining after the start of the new season an initial payment for the rest of the month will be charged before the direct debit commences.

Current players:

We will send current players a direct link to set up the direct debit, when the form is completed we will add you manually on the registers.

New Players Free Trial:

Click on the class you would like a free trial on from the list below and send us your details. We will confirm your space asap and then send you instructions on how to create a clubspark account so you can receive updates on email, be added to the register as well as the payment details to get you fully signed up.

Returning players:

Confirm what class you would like to attend and we will send a direct link to set up the direct debit, when the form is completed we will add you manually on the registers.

Class ratios

Term time lessons require a minimum of 4 students to be able to run or the class will be merged or cancelled. Holiday Camp sessions require a minimum average of 6 students per day or the lesson may be cancelled.  lesson spaces will be given on a first come first served basis.

Cancelling

we are sure you will love our programme but if you do want to cancel at any time we require at least 1 month’s written notice. 1 final payment will be taken after this notice and we will let you know when your final session date is.