This privacy notice explains how LTA Operations Limited ("LTA Operations") or, as applicable, LTA Property Limited, or LTA Services Limited or LTA Events Limited or Lawn Tennis Association Limited – collectively referred to in this privacy notice as "the LTA" (or "we", "our", "us) – collects, uses and shares your personal data as the national governing body for tennis in Great Britain, the Channel Islands and the Isle of Man.
How we use your personal data depends on whether you interact with us as a British Tennis Member, a player, a coach or official, a volunteer, a ticket buyer or other customer, as a user of our website (www4.lta.org.uk) or in some other way. This privacy notice gives a general overview of how the LTA processes personal data but you may receive more detailed information about data protection (including separate privacy notices) depending on the different ways you interact with us.
LTA Operations, which is registered with the Information Commissioner’s Office under registration number Z2688417, is the primary ‘data controller’ of your personal data for the purposes set out below. The LTA is subject to the General Data Protection Regulation (the "GDPR") with effect from 25 May 2018.
The categories of personal data we collect
The LTA collects and processes a range of information about you. This includes, for virtually all individuals, your name and contact information (such as your home and/or business address (as applicable), email address and telephone number, and including a parent's or guardian's contact details (for example, for British Tennis Members who are children, where LTA communications are sent to their parent), records of communications and interactions we have had with you by various means, basic biographical information including your date of birth and gender (where relevant) and financial information including bank account details (used for accepting payments from you or making them to you, as applicable).
How we collect personal data
We may collect your personal information in a number of ways, principally:
Directly from you, for example when you apply for British Tennis Membership, purchase our products or services including tickets, attend LTA events, enter a competition, join a performance programme as a player, provide coaching or officiating services, and make enquiries on our website, and when you interact with us during your participation in British tennis in various other ways;
Directly from you, for example when you apply for British Tennis Membership, purchase our products or services including tickets, attend LTA events, enter a competition, join a performance programme as a player, provide coaching or officiating services, and make enquiries on our website, and when you interact with us during your participation in British tennis in various other ways;
Our basis for processing personal data and the purposes for which we use it
Performance of contracts. The LTA will process your personal data where this is necessary for the performance of a contract with you, or to take steps at your request before entering into such a contract. For example, we need to process personal data in order to comply with the terms and conditions of membership with British Tennis Members, other terms and conditions relating to the purchase of products or services including tickets, funding and player support agreements with players, services contracts with coaches and officials, volunteer agreements and the terms and conditions applicable to the use of our website.
Who we may share your data with
Personal information collected and processed by the LTA may be shared with the following recipients, or categories of recipients, where necessary:
Someone acting on your behalf, for example a parent or guardian who has purchased British Tennis Membership for you as their child;
Our employees and volunteers (as applicable), for the purposes of providing particular products or services to you;
How long we will store your data
We may retain your personal data for as long as is necessary to fulfil the purposes set out in this privacy notice and/or the LTA's reasonable requirements. On expiry of the relevant retention period, your personal data will be deleted, suppressed or anonymised, as applicable, save that we will retain comprehensive details of player rankings, ratings and results for archiving purposes in the public interest, or historical or statistical purposes, bearing in mind our role as the national governing body for British tennis.
Your rights in relation to your personal data
Under the GDPR, you have the right to:
Obtain access to, and copies of, the personal data that we hold about you;
Require us to correct the personal data we hold about you if it is incorrect;
Require us to erase your personal data in certain circumstances;
If you do not provide personal data
In some cases described above, the provision of personal data is a contractual requirement, and/or a statutory requirement if you wish to engage with the LTA in a certain way (for example, where you wish to work as an LTA coach or official, and there is a statutory requirement for us to carry out a criminal records check on you, for safeguarding purposes). In those and other cases, if you do not provide us with certain personal data, we may not be able to work with you or provide our products or services to you (as applicable), or it may adversely affect the provision of our services to you.
Cookies
Information may be sent to your computer in the form of an Internet "cookie" to allow the LTA servers to monitor your requirements. The cookie is stored on your computer. The LTA server may request that your computer return a cookie to it. These return cookies do not contain any information supplied by you.
Contact us
If you have any queries about this privacy notice or how we process your personal data, you may contact us:
Please contact the LTA Customer Services Team via their
web contact form
By post: Data Protection, Lawn Tennis Association, 100 Priory Lane, Roehampton, London SW15 5JQ