FAQs
Albert Park Tennis Courts
How many courts are there?
Five tennis courts.
How do I book a court?
- Visit the LTA Rally website and sign up/register your details. Required for first booking only.
- Then from there go to the ClubSpark website and select court booking
- Bookings can be made on the online system up to 1 week (7 days) in advance. Annual pass holders can book 14 days in advance.
- Select which court you would like to play on and select your day and time.
- You will receive a confirmation email from ClubSpark with your PIN code. Enter this code at the keypad on the gate to start your booking. Don't forget to include the * symbol before the numbers. If you forget your access code it will be on the confirmation email you receive immediately after you book.
What if I forget my access code?
The access code will be on the confirmation email you receive immediately after you book.
What do I do it my PIN doesn’t work?
Firstly, please check that your booking is correct. Then check you are within the timeframe that the PIN is active (5 minutes before and 5 minutes after).
Where do I enter the PIN?
The keypad is on the gate.
Is there an app?
Yes, you can download the free ClubSpark Booker app available for iphone and android.
iphone:- ClubSpark Booker on the App Store (apple.com)
Android: - Booker - Apps on Google Play
How do I cancel a booking?
You can cancel your booking online. Out of courtesy, please cancel as soon as you know so anyone wanting to book a court can use the cancelled slot. Bookings can be cancelled by using the Manage my booking button and selecting “cancel”. Bookings cancelled up to an hour beforehand will be refunded.
How do I report a safeguarding issue?
Please refer to the Safeguarding page for details:
If I see damage to the courts or anti-social behaviour, who should I tell?
If you note the courts are damaged or unsafe, please contact us on enquiries@wedotennis.co.uk so we can investigate and arrange repairs.
If you witness anti-social behaviour on courts from users that is not in keeping with those set out in the terms and conditions, please report this to enquiries@wedotennis.co.uk above so appropriate action can be taken.
If you have a problem with anti-social behaviour then please call 101.
Issues with bookings
Please ring:-
01925 984894