Coaching Courses Terms and Conditions

1. Junior coaching bookings must be made online in advance using the Clubspark booking system

2. Coaching sessions must be booked in the name of the player and are non-transferable to anyone else.

3. Group coaching places are subject to availability and are sold on a first come first served basis. A waiting list will be created and players who have indicated their wish to join the class will be contacted if a place becomes available.

4. When signing up to junior classes, parents or guardians must provide an emergency contact number which is relevant to the time of the lesson, so that a parent or guardian may be contacted in the event of an emergency or lesson cancellation.

5. In the event of poor weather conditions  a coached tennis session may be cancelled. The decision on whether to cancel a session for health and safety reasons will be taken by the Coach responsible for that session at the time of the session. Please assume lessons are going ahead unless contacted.

6. If the coach cancels the lesson, your child will be offered (in order of priority). Please note that refunds will not be given:

        i. a space in a different group suitable for their age and level during the week.

        ii. a credit for next term

Lessons are due to be made up during active subscription. You will be able to make up a lesson when spaces are available. In the case that any of the alternative dates are not suitable for you we may not be able to offer you more alternative dates. 

7. In the event of the tennis coach being unable to provide the session due to illness or any other circumstance we will be in contact with you to let you know that the lesson is cancelled. A make-up session will be provided to the player to recover the missed lesson. We are unable to offer a refund. Lessons are to be made up when the subscription is active.

8. Some sessions will go ahead in bad weather, while others may not. Please assume in the first instance that all sessions will go ahead and bring suitable waterproof or cold weather clothes for the conditions. If the coach decides that a session needs to be cancelled before the session begins, or before the end of 30 minutes into that session, players will have the option to make up the lesson subject to active subscription. We are unable to offer a refund.

9. When there is rain due, we will move sessions to the tiger-turf courts where possible. This will depend on other member bookings