Frequently Asked Questions

1. Will anyone in the club be able to book on my behalf?

Answer: Only a Club Administrator.

2. How does a parent book a court for their child who's a member?

Answer: Follow this guide: https://sportlabs.zendesk.com/hc/en-us/articles/210554546-How-to-Book-a-Court-Parents-of-Child-members-

3. I don't have access to a computer. Is there another way of booking a court?

Answer: Use the ClubSpark Booker App on your smartphone.

4. How do I cancel a booking?

Answer: Under the member's My Bookings (when online).

5. Is there a charge for booking a court?

Answer: There is no charge for members when booking a court.

6. I haven't booked a court. Can I just turn up and play?

Answer: Members can still get onto court by using the members normal access, providing there's a court free. However, people who've booked online have priority.