Cancellations

We will always endeavor to run the sessions. 

Please always assume tennis is on. We will contact you via email if tennis is cancelled due to poor weather or for any other reason. If we cancel any session we will honour your payment and will offer you the opportunity to make up any missed session either on a different session or in the form of a credit in the next term.

Refunds

Refunds may only be issued if the session has been missed due to bad weather,(please check out our wet weather policies in either the Junior coaching or Adult coaching pages) , or illness/injury where a doctors note can be provided. 

However we do offer the opportunity to use any missed session as credit that can be used in the future. We ask that you notify us at least 24 hours before the start of your session as we cannot provide refunds or credits after the session.

Safe Guarding and Code of Conduct

Please follow the link below for all information regarding Safeguarding and Code of Conduct

https://clubspark.lta.org.uk/SouthseaTennisClub/Membership/Policies

The  Welfare Officer  for Southsea Tennis Club promotes safe and inclusive tennis and is the go-to person if there are any concerns or disclosures.  To contact the Welfare Officer please write to southseatenniswelfare@gmail.com - the information you provide will be treated with the utmost discretion.

Thank you for your understanding, if you wish to contact us please do so via email at joshbarretttenniscoaching.com

Josh Barrett

Head Coach Southsea