Frequently Asked Questions

If you can’t find the answer you’re looking for please contact us and will respond as soon as possible.

How do Coaching Plans work?

Coaching Plans give players access to our group coaching programme in one affordable monthly fee. To join a coaching session(s) on our coaching programme you will need to have an active Coaching Plan.

When you start your tennis journey you’ll join us as a Coaching Plan subscriber. A Coaching Plan gives you access to our weekly group coaching programme that runs for 47 weeks per year. You’ll be able to access our holiday camp programmes and competitions and you can book and pay online via our website.

After you’ve been with us for 6-months, you’ll automatically be upgraded to Coaching Plan+. A plus plan gives you free access to our holiday camps for juniors and free access to Grand Slam competition events for adults. You’ll continue to benefit from this free access for as long as you remain an active Coaching Plan+ subscriber.

How do know when I have been upgraded to Coaching Plan+?

We’ll let you know as soon as you have been automatically upgraded to Coaching Plan+ via email. As soon as you have received confirmation from us you’ll be able to book camps and Grand Slam events for free online. 

I’m rejoining and used to hold a Coaching Plan+ subscription, do I get automatically upgraded?

No, sorry! If you are rejoining, you’ll need to start on our Coaching Plan subscription. After 6 months you’ll be automatically upgraded to Coaching Plan+.

I’m currently a Coaching Plan+ subscriber and looking to join an additional player, do they get Coaching Plan+ too?

Yes! They will automatically become a Coaching Plan+ holder as part of the same subscription.

Do I have to sign up for a minimum term?

No! We are so confident that players will find our coaching enjoyable, affordable and convenient that we offer our Coaching Plans with no fixed-term contract.  If in the unlikely event that you would like to cancel your plan, all you have to do is contact us giving us four weeks written notice to cancel.

If you are a Coaching Plan+ subscriber and decide to cancel, you will lose your free access benefits. If you rejoin at a later date, you’ll join as a Coaching Plan subscriber and will have to wait for 6-months to unlock Coaching Plan+

Is there a joining fee?

If you are joining one of our programmes, you may be required to become a venue member first.  We’ll let you know if there is a venue membership to pay when you get in touch, but don’t worry our partnered venue membership fees are extremely affordable.

How many times per week should I play?

We encourage players to play at least twice per week to benefit from our coaching. Whether that be attending one coaching session and having a hit with a friend, or attending two coaching sessions per week.

We will discount the amount per month to join a second session per week – we offer this discount as it really helps accelerate and develop your game. Andy Murray didn’t turn pro training once per week!

When registering online you’ll have the option to select two sessions to attend.

Does the programme run during the school holidays?

Yes! Coaching sessions run throughout the year, including during school holidays for 47 weeks of the year. The programme breaks for Bank Holidays, Easter (one-week), Summer (two-weeks during the last week of summer holidays and the first week of the new school term) and during the Christmas break (two weeks).

This helps provide a consistent approach to ensure all players continue to learn and progress on the programme throughout the year.

The majority of adult coaching sessions continue to run throughout the year. There are some cases where morning or lunchtime coaching sessions may be rescheduled if they conflict with junior holiday camps.

What happens if it rains?

In rain or bad weather, the coach will always be at the coaching venue unless it is dangerous for them to travel there such as in heavy snow. During inclement weather conditions, indoor tennis based activities/quizzes will be provided if the venue has facilities (such as a clubhouse). Where there is no indoor facility and the venue is too dangerous to deliver and play tennis the coach will aim to inform all players no later than 30 minutes before the start of each session of the cancellation.  The coach will reschedule sessions or ask you to attend another session on the coaching programme to recoup the lost session.

Is there a pay and play option available?

Sorry, we don’t offer a pay-as-you-play option for our junior programme. Players can join the programme by subscribing to a Coaching Plan. This helps us keep our administration costs down which keeps the costs to players at an affordable level.

We also strongly believe that regular attendance on the programme helps maintain the session suitability for the players alongside supporting players to improve with groups of players of similar tennis standards.

What is a LTA Advantage Membership?

All players signing up for a Coaching Plan can access a free LTA Advantage Membership, run by our governing body, the LTA. You will need your tennis number to enter LTA-sanctioned tournaments and competitions. You will then be able to view the matches that you have played and your results online. You will be notified of a change in your rating or ranking and will also receive monthly updates from The LTA.

For more information  and to sign up click here

Is there any special clothing I need to wear?

We are pretty relaxed, but a sports kit and trainers needs to be worn. 

Is the equipment provided, and do I need my own racket?

All equipment is provided during our coaching sessions. If you’d like your own racket, your coach will be able to advise you on the best choice for you and provide one to you at a discounted rate. 

If you have any other questions that are not detailed above, please contact us