Policies
Invite-Only Sessions Policy:
- Booking onto an invite-only session requires prior approval from a coach.
- If you have any questions or need to obtain approval, please contact Miren on WhatsApp at 07948286917.
Weather Policy:
- Sessions run in all weather conditions. If the outdoor courts are deemed unplayable, sessions will take place indoors in the clubhouse where possible.
- As indoor provision is available, sessions are very rarely cancelled due to weather. If a session does need to be cancelled in exceptional circumstances, this will be communicated via WhatsApp. If no message is sent by the coach, please assume the session will run as scheduled.
- Any sessions cancelled by the coach will be credited towards the next term or the next holiday camp. No refunds will be issued.
Cancellation Policy:
- All sessions are paid for in advance for the full term.
- No refunds will be issued if participants are unable to attend.
Health and Safety Policy:
- All coaches and participants must adhere to current health and safety guidelines.
- Appropriate attire and equipment should be used at all times to prevent injuries.
- Regular risk assessments of equipment and facilities are undertaken to ensure a safe environment.
- Players are assumed to be fully fit; any medical conditions or allergies should be communicated in advance on the player's ClubSpark profile AND via email or WhatsApp to the coach.
- All players must have an emergency contact number on their ClubSpark profile.
- Players with medical equipment must inform the coach of its location at the start of the session.
Behavioural Policy:
- Expectations for conduct during sessions will promote respect, sportsmanship, and positive interactions.
- Procedures for addressing behavioural issues or conflicts between participants should be established.
Attendance Policy:
- Regular attendance is encouraged to ensure progress.
- Procedures for recording attendance and handling frequent absences.