FAQs

Below are some frequently asked questions. If you can’t find the answer you’re looking for please contact us and will respond as soon as possible.


When are the courts open?

Each day from 8.00am to 9pm. Some courts may be booked for coaching, club activity or event.


How do I join?

You can join an Annual Pass or pay as you go, it's up to you! Courts must be booked in advance online.


Do I have to be a resident of Thanet to book a court?

No, anyone can join.


Is coaching available?

Yes. Please refer to our Adult and Youth pages for more information. 


Can I hire equipment?

Unfortunately we do not offer that facility. 


Can I bring my dog into the courts?

No, dogs are not allowed.


How do I cancel a booking?

You can cancel your booking online from your profile page when logged into our website. 


Are the tennis courts accessible?

The tennis courts are accessible by wheelchair through the usual gate entrances. 


If I see damage to the courts or anti-social behaviour who should I tell?

If you notice the courts are damaged or unsafe please contact us so we can investigate and arrange repairs.

If you witness anti-social behaviour on courts from users that is not in keeping with those set out in the terms and conditions, please also report this on the number above so users can be addressed and appropriate action taken.

If you have a problem with anti-social behaviour outside office hours then please call 101.