Whitemoss Tennis Courts

 

Why are you introducing a charge for courts ?

We’ve made a significant investment in our courts to provide you with the best possible playing experience. As a result, we’re introducing a charge for play to help us maintain the quality of our facilities. We’re pleased to inform you there will also be some free of charge sessions, allowing you to benefit from more affordable tennis.

 

I only want to play once or twice, what can I do?

We offer casual Pay as you Play tennis which will be chargeable at £8.75.  Free sessions are also available at set times.  Simply register, book and pay for your court.

 

When are the courts open?

The courts at Whitemoss will be open

Summer Opening :  April to September

Monday to Friday  : 8.00am to 9.00pm

Saturday and Sunday : 9.00am to 8.00pm

 

Winter Opening : October to March

Monday to Friday : 9.00am to 7.00pm

Saturday and Sunday : 9.00am to 4.00pm

 

Courts will be checked on a regular basis. 

 

Do I have to be a resident of East Kilbride to play?

No, everyone is welcome.

 

Am I entitled to a concessionary rate if I am in receipt of benefits?

There are no concessionary rates for court bookings, however you can take advantage of the following:

Adult  Annual Pass - This allows one adult unlimited access for £45.00 throughout the year.

Family Household Annual Pass - This allows two adults and children from the same household unlimited access for £49.50 throughout the year.

Junior / Senior  Annual Pass - This allows  a Junior under 16 or a Senior over 60 to unlimited access for £22.50 throughout the year.

 

How do I know which pass is most suitable for me to purchase?

Please visit our Annual Pass web page. This will provide eligibility criteria and an online payment platform to complete your registration.

 

How many sessions can I book per day?

Annual Tennis Pass and Pay and Play players may make two booking’s up to two hours per day, subject to a maximum of fourteen hours in total per week.

 

Once I have booked my court, how do I get access?

Once you have booked your court, you will receive a booking confirmation email.

Your booking confirmation will include a four-digit gate code which you can then enter on the keypad at the gate. It is always useful to have your booking confirmation handy for inspection purposes.

 

I haven’t received confirmation of my booking or my gate access code. What should I do?

The gate access code is provided within your confirmation email. Please check the junk folder of the email account provided when you signed up.  Alternatively, please log into your ClubSpark account and check your bookings where you will see the details of your booking, alongside the gate access code.

 

What do I do if my gate code doesn't work?

Double-check that you are trying to use the correct gate code for the court and booking. If you are, please check your booking confirmation for further advice.

If you have followed all these steps and are still unable to open the gate please call CLUBSPARK for further advice.

 

Can I make a booking for coaching purposes?

Only coaches appointed by South Lanarkshire Leisure & Culture are authorised to deliver coaching activities on the courts. If you are interest in receiving coaching services please email John Wright sports Centre or check our Coaching Page for updates.

Please note the annual registration and the pay and play rates are not permitted for this purpose.

 

Can I hire equipment?

Unfortunately, we do not offer that facility for personal bookings.

 

How do I cancel a booking?

Visit our court booking page on how to cancel.

Cancellations made within 24 hours of the court booking will not be eligible for a refund or transfer. 

No cash refunds will be given.  For Pay to Play a refund will be applied to the card which was used at the time of booking (it may take up to 10 working days for this refund to show on the payment method.)

 

If I see damage to the courts or anti-social behaviour, who should I tell?

If you notice our courts are damaged or unsafe, please contact John Wright Sports Centre on 01355 237731

If you witness anti-social behaviour on courts and feel unsafe contact the police on 101 or 999 in case of emergency.