1. Medical Conditions

Inform coaches of any medical issues before your child starts a tennis course. If unsure, consult your doctor.

If your child attends class, we assume they are fit for all activities, including warm-ups and fitness exercises.

Children cannot attend if parents impose limitations like "they’ll be fine as long as they don’t run too much."

2. Class Schedule

Classes are scheduled in blocks of 10–14 weeks, aligning with school terms.

Group coaching pauses during December/January and school summer holidays (mid-July to August). Specific dates are online.

3. Booking and Refunds

A spot is secured only after payment is received.

3a. No refunds once booked, unless we cancel the class or under 3b.

3b. If your child doesn’t enjoy a new class, you can get a refund for remaining sessions within the first two weeks. After two weeks, no refunds.

3c. After a trial term, children must become Lisvane Tennis Club members to continue. Contact info will be shared with the membership secretary.

4. Cancellations and Missed Classes

4a. No refunds or make-up classes for missed sessions due to illness, injury, or other reasons.

4b. Classes run in all weather except severe conditions (e.g., heavy rain, snow).

4c. No refunds for weather-related cancellations once a class has started.

4d. We announce cancellations 20–60 minutes before class. Updates are posted on the News Page—please check there before contacting us.

Cancelled classes are either added to the end of the term or discounted from the next term.

5. Winter Break

Group classes pause in the Winter. Individual coaching resumes early January, depending on weather. Group classes typically restart after February half-term and long range forecast is checked.

6. Attendance and Punctuality

Arrive on time; warm-ups cannot be skipped due to late arrival.

6a. Attend regularly.

6b. Participate fully unless too tired—consider rest in that case.

6c. Notify the coach in advance if your child can’t attend (via text). Classes often have waiting lists.

7. Advanced Classes

Advanced classes are for skilled players who regularly compete and attend at least two sessions per week. These players are expected to:

7a. Be technically proficient (correct grips, rally, serve, volley).

7b. Participate in Internal Leagues—this is mandatory.

7c. Attend two sessions weekly at Lisvane unless invited otherwise.

7d. Be punctual, attend consistently, and give full effort in training.

7e. Play league matches every two weeks—if not, matches may be scheduled during class time.

Players not meeting these requirements may not continue in advanced classes.

8. Non-Competitive Players

Advanced classes are for competitive players only. These involve fitness training, advanced drills, and techniques suited to match play.

9. Group and Individual Coaching

Group sessions, matchplay, and box leagues are key to development.

Individual coaching is available for specific needs or extra practice.

10. Playing for Fun

Most classes are game-based to ensure fun for all levels. Points and friendly competition are included in every session.

11. Class Levels

Players are grouped by ability, not age. Advanced classes require a higher skill level or appropriate World Tennis Number (WTN).

11a. Coaches decide the most suitable class for your child.

12. Zero Tolerance Policy

We strictly enforce discipline: no racket or ball abuse. Breaches result in sitting out the session, and repeated offenses may lead to removal from the program.