FAQ & Policies

WASH OUT

In the event of a "Wash Out" when there is too much rain to start the lesson. There will be an additional week added at the end of the block of lessons or you will be credited the amount of money from the lesson to use for the next term.

HOW DO I KNOW IF TENNIS IS CANCELLED 

In the event of tennis being cancelled because of rain or in an emergency, you will be notified by email. If you have not received an email to say tennis has been cancelled then assume it is going ahead 

CAN I HAVE A TRIAL BEFORE I START?

Yes, subject to availability, we offer one-off trials for group classes before signing up for the term. Just call, message or email to be booked in

DO YOU NEED TO BE A MEMBER?

Before signing up for the term, you must become a member. This is not necessary if you are going for a trial 

ON COURT BEHAVIOR 

There is a zero tolerance for disrespectful comments towards coaches or other students in the class. Children will be given 2 warnings before I contact parents. If comments or actions are deemed very disrespectful, then they will be asked to leave the class.