Hanley Park Tennis Courts

How many courts are there?

Four tarmac courts.

When are the courts open?

Our tennis courts are open each day from 6am to 10pm.   Please note: Some courts may be booked for coaching, events or maintenance.

How do I book a court?

1. Visit the LTA Rally website and sign up/register your details. Required for first booking only.
2. Then from there go to the ClubSpark website and select court booking
3. Bookings can be made on the online system up to 1 week (7 days) in advance. Annual pass holders can book 14 days in advance.
4. Select which court you would like to play on and select your day and time.
5. You will receive a confirmation email from ClubSpark with your PIN code.  Enter this code at the keypad on the gate to start your booking. Don't forget to include the * symbol before the numbers.  If you forget your access code it will be on the confirmation email you receive immediately after you book.

See also:  LTA Rally - How To Book A Court – ClubSpark UK (zendesk.com)

How long can I play for?

You can play tennis for one hour per booking.

How many hours can book per week?

You can book 7 hours of play per week

Once I have booked by court, how do I get access?

Once you have booked your court you will receive your booking confirmation.  Your booking confirmation will include a PIN which you can then enter into the keypad at the gate.  Your PIN will be the same every time that you make a booking (PIN will be active 5 minutes before the booked session, throughout the booked session and then until 5 minutes after the booked session has ended).  

What if I forget my access code?

The access code will be on the confirmation email you receive immediately after you book.

What do I do it my PIN doesn’t work?

Firstly, please check that your booking is correct.  Then check you are within the timeframe that the PIN is active (5 minutes before and 5 minutes after). If issues persist, please call 01952 984894.

Where do I enter the PIN?

The keypad is on the gate.

Is there an app?

Yes, you can download the free ClubSpark Booker app available for iphone and android.  

iphone:- ClubSpark Booker on the App Store (apple.com)

Android: - Booker - Apps on Google Play

How do I cancel a booking?

You can cancel your booking online.  Out of courtesy, please cancel as soon as you know so anyone wanting to book a court can use the cancelled slot.  Bookings can be cancelled by using the Manage my booking button and selecting “cancel”. Bookings cancelled up to an hour beforehand will be refunded.

How do I report a safeguarding issue?

Please refer to the Safeguarding page for details: https://clubspark.lta.org.uk/StokeonTrentParksTennis/Safeguarding

If I see damage to the courts or anti-social behaviour, who should I tell?

If you note the courts are damaged or unsafe, please contact us on enquiries@wedotennis.co.uk so we can investigate and arrange repairs.

If you witness anti-social behaviour on courts from users that is not in keeping with those set out in the terms and conditions, please report this to enquiries@wedotennis.co.uk above so appropriate action can be taken. 

If you have a problem with anti-social behaviour then please call 101.

Issues with bookings

Please ring:-

01925 984894