Court Booking Rules and Terms of Use
John Coles Park Tennis Courts – Pay and Play
All tennis players are required to register through Clubspark online system and book a court before playing in all circumstances.
The first time you use the Pay and Play system you need to register your account. For subsequent bookings you can go directly to the bookings tab on the website.
A court can be booked for one hour at a cost of £6. These can be booked online through the Clubspark system and a PIN code will be issued unique to that hour of play.
For each booking made you will receive a 4 digit PIN code via email that will allow you access to the courts via the main access gate.
The code is at the end of your email. Please note there will be a 2 minute delay between the booking being processed and an email arriving with the customer PIN Code.
Payment is online for Pay and Play as it allows customers to manage the booking process themselves.
All Bookings
You must book a court online before you play and cancel any unwanted bookings online.
Chippenham Town Council reserves the right to cancel any booking of any person who does not abide by the pledges and terms and conditions. This will be carried out by cancellation of their booking and no refund will be given.
Pay and Play Tennis can book up to 7 days in advance.
All users are advised to bring along evidence of booking confirmation (e.g.email) with them when they play to resolve any confusion on who has booked the courts at that time.
Chippenham Town Council reserves the right to pre-book the courts for coaching and special events at its discretion.
Chippenham Town Council reserves the right to close the courts at their discretion (notice will be given in advance where at all possible) for any court maintenance (e.g. Court Cleaning, Fence Repairs) no refunds are due in any circumstances.
Refunds
Refunds can only be issued up to 24 hours before your court booking.
Refunds are at the discretion of Chippenham Town Council.
In the event of bad weather/adverse playing conditions users should cancel the booking. The booking cancellation window is 24 hours.
Court Rules
Players should read, understand and abide by the court rules.
Players should comply with the principles of respect and fair play, both on and off the courts.
Players should wear appropriate sports clothing and footwear when on court.
No ball games other than tennis to be played on the tennis courts.
No playing of music is allowed at the tennis courts. Chippenham Town Council staff reserve the right to request users to leave the facility if this is breached by court users.
Smoking is not permitted within the court boundaries.
Take off the court everything you take on - including all balls and general litter (please use bins provided).
Ensure you close the court gate properly when you leave. Do not let anyone else (who is not playing with you) through the gate. Allow them to use their own access code to gain entry.
No person may coach others for financial gain without prior approval of Chippenham Town Council.
Report any damage to the staff at Chippenham Town Council via enquiries@chippenham.gov.uk
Right to Play
You must book a court online before playing, please bring booking confirmation with you.
If there are any problems please contact Chippenham Town Council.
In the event of dispute, the person whose name appears on the booking sheet will take precedence.
Staff from Chippenham Town Council reserve the right to ask any person they feel is misusing or behaving in an anti-social manner to the tennis courts at John Coles Park.
Refunds for courts not used due to technical issues with access will be at the council's discretion. Proof will be required that the courts were inaccessible at the time booked.
Contact
Please contact Chippenham Town Council for any information enquiries@chippenham.gov.uk