Letcombe Tennis Club

PAYMENT Questions Answered

Q: I don't want to pay by setting up a direct debit but the Clubspark / GoCardless system is asking me to do this.  What can I do?

A: The Clubspark / GoCardless payment, although called a direct debit  is, in fact, a one-off payment and does not automatically renew.  When next year's membership renewal is due you will need to agree and accept the debit before any further funds are taken from your account.

Q:  Can I pay by debit/credit card or bank transfer?

A:  No. The only way to pay is via the Clubspark / GoCardless as above.

CLUB POLICIES, TERMS OF MEMBERSHIP & CODE OF CONDUCT

Q:  Do I have to read and accept these?

A:  Yes, all members, whether junior or adult, must agree to abide by all our terms, codes and policies.  Every member, juniors and students included, must tick the box to show that they have accepted these.  Failure to do so will result in a paused membership and you will not be allowed to play.

EMERGENCY CONTACTS

Q: Do I have to add an emergency contact?

A: Ideally yes, please ensure you have entered an emergency contact name and phone number for every member of your group.

EMAILS FROM THE CLUB

Q:  Who receives emails from the club?

A:  All adult members receive emails unless they opt not to.  Juniors do not receive emails but their main contact will as long as they tick the box for their junior member.  We would like to include parents of juniors in club events as much as the juniors themselves so please tick the box to keep up to date.

Q:  Can I opt out of these?

A:  Yes, you can, but it is helpful for the club if you do not opt-out of receiving emails.  Email communications make the club more inclusive and cohesive and help both club and player development.

PHOTOGRAPHY CONSENT

Q:  Can I opt-out of giving consent to photographs or films being taken of me and my family?

A:  Yes, this is your choice.  However please be aware that photography and filming help the club promote all its activities and therefore grow and become more rewarding.  They are often required by funders as evidence of projects or equipment that they have put money into.

How do I change my consent preferences:

1. Go to  : https://clubspark.lta.org.uk/LetcombeTennisClub

2. Sign in (top right corner), make sure you use your LTA login details.  Your LTA user name can be found  in any e-mal from LTA. If you can't remember your password, use the 'forgotten password'.

3. Click on your name (top right corner).

4. Click on your first name from the drop-down menu under CHANGE THE USER (if more users appear).

5. Click on the blue button "Edit Profile" in the wide grey bar with your name on it.

6. Verify/update all "Your details" ensuring you enter an emergency contact name and number.

7. Click on "Your privacy and consents".

8. Click on all the boxes you wish to opt-out of.

9. Click on "UPDATE MY PREFERENCES" at the bottom of the page to save all your changes.

10.  Please note that you need to repeat the emergency contact, email and consent opt-outs for each member of your group by clicking on their name from the drop-down menu mentioned in point 4 and then following all points to 9.

11. You're done!  Here is a handy guide to help you.

Q: WHAT IS  PARENT MEMBERSHIP?

A: Full-year Parent Membership entitles you to play with your own child, who MUST hold Junior or Child Membership concurrently.  This is to encourage adults and their children to play when juniors are too young to arrange to play with other junior friends independently.

You can play with your child during club hours, excluding Sundays 10am-12noon, Mondays, Wednesdays and Thursdays from 4pm.  

You cannot attend coaching yourself (unless doing so for the first time for a 6 week session or unless taking part in Tennis Xpress or Cardio Tennis).

You are welcome to attend social events with your child.

To take part in family tournaments, family club sessions and the Wimbledon ballot you will need to become a full member.

None of the other benefits of Adult Membership are included in the Parent Membership.  The benefits of FULL Adult or Family Membership are listed on the main membership page.