Enrolment Terms

NET 360 CIC – Terms & Conditions

1. Payments

  • BACS/Online Transfers: All lesson payments must be made at least 24 hours in advance.
  • Please include a clear payment reference with your initials and course reference.
  • Example: JCCT225M1 - Enrolees initials=JCC, T2=Term, 25=Year, M=Monday & 1=session of the day

Key for days: M=Monday, T=Tuesday, W=Wednesday, TH=Thursday, F=Friday, S=Saturday & SU=Sunday

The course reference will be visible on all course descriptions.

Bank Details:

Tennis Payments

  • Name: NET 360 CIC
  • Sort Code: 60-83-01
  • Account Number: 20439842

All other racket payments:

  • Name: NET 360 CIC
  • Sort Code: 60-83-01
  • Account Number: 20533405

 Card Payments:

  • Payments may be taken by card on the day if the enrolment deadline has passed. Please contact us at hello@net360cic.uk in these cases.

 Pay & Play Sessions:

  •  Must be paid in advance before the start of the session.
  •  In some circumstances, card payment may be accepted on the day.

 Payment Options: Our programmes can be paid termly, monthly, or Pay & Play. The payment options will be stipulated on enrolment.

 2. Booking Information

  • All group sessions and individual lessons must be booked in advance.
  • Bookings are non-transferable — if you cannot attend, the booking cannot be transferred to another player.
  • Discounts are available to members only
  • Indoor sessions are block booking only.

 3. Childcare Vouchers & Government Tax-Free Childcare

  • NET 360 CIC is officially Ofsted Registered (Registration No. 2694494).
  • We accept childcare vouchers from: Computershare, Fideliti, Edenred, Sodexo, Care4, and Kiddivouchers.
  • Vouchers can be used for group coaching sessions, individual lessons, and holiday camps.
  • Payments via vouchers or gift vouchers must be submitted before the session start date, and an email confirmation sent to us.

Payment References for Vouchers

  • Parents must include a clear payment reference so that the payment can be applied correctly.
  • Always include your childs voucher reference ID.
  • Thie courses reference must be added at the end of your childs reference ID:

Example: Voucher reference+Leo Thomas Costello LTCT225M

  • Enrolees Initials = LTC (this is not needed if the childs initials are already included in the voucher reference)
  • Term = 2
  • Year = 25
  • Day = M
  • Session = 1 (the session of the day)
  • Please complete the form to help us track payments.

Important – No Refunds or Credits

Unfortunately, there are no refunds or credits for participants who pay using childcare vouchers or Government Tax-Free Childcare due to the administration required.

 4. Cancellations & Credits

  • If NET 360 CIC cancels a session, you will receive a credit.
  • Credits will appear on your account and must be used by the end of the current term or the start of the next term.
  • Unused credits after this period will be lost.
  • Credits do not apply to childcare voucher or Tax-Free Childcare payments. This is due to the administration costs to process each refund and there is no mechanism to refund or credit childcare vouchers.

Outdoor Contingency Plan

  • Our courses are scheduled to finish one or two weeks before the end of term. The remaining week(s) are reserved as contingency dates to be used for make-up sessions in the event of poor weather or other unforeseen cancellations. Please make yourself available for these sessions, as they are considered part of the course block.

Programme Information To view the NET 360 CIC Programme, please visit our website.