FAQs
Victoria Park Tennis Courts
How many courts are there?
There are currently four floodlit tennis courts available.
When are the courts open?
Our tennis courts are open each day from 7.00 am to 10.00 pm. Please note: Some courts may be booked for events or maintenance.
How do I book a court?
- Visit the LTA Rally website and sign up/register your details. Required for first booking only.
- Then from there go to the ClubSpark website and select court booking
- Bookings can be made on the online system up to 1 week (7 days) in advance. Annual pass holders can book 14 days in advance.
- Select which court you would like to play on and select your day and time.
- You will receive a confirmation email from ClubSpark with your PIN code. Enter this code at the keypad on the gate to start your booking. Don't forget to include the * symbol before the numbers. If you forget your access code it will be on the confirmation email you receive immediately after you book.
See also: LTA Rally - How To Book A Court – ClubSpark UK (zendesk.com)
How long can I play for?
You can play tennis for one hour per booking.
How do the floodlights work?
Courts 1 - 5 have floodlights. Floodlit sessions attract an additional charge. The floodlights come on automatically by court and are linked to the ClubSpark bookings. The lights will come on by the start of the booking and will go off at the end of the session, leaving players with 2 minutes of dimmed light to exit the courts.
How many hours can book per week?
You can book 7 hours of play per week
Once I have booked by court, how do I get access?
Once you have booked your court you will receive your booking confirmation. Your booking confirmation will include a PIN which you can then enter into the keypad at the gate. Your PIN will be the same every time that you make a booking (PIN will be active 5 minutes before the booked session, throughout the booked session and then until 5 minutes after the booked session has ended).
What if I forget my access code?
The access code will be on the confirmation email you receive immediately after you book.
What do I do it my PIN doesn’t work?
Firstly, please check that your booking is correct. Then check you are within the timeframe that the PIN is active (5 minutes before and 5 minutes after).
Where do I enter the PIN?
The keypad is on the gate which opens onto Court 1
Is there an app?
Yes, you can download the free ClubSpark Booker app available for iphone and android.
iphone:- ClubSpark Booker on the App Store (apple.com)
Android: - Booker - Apps on Google Play
How do I cancel a booking?
You can cancel your booking online. Out of courtesy, please cancel as soon as you know so anyone wanting to book a court can use the cancelled slot. Bookings can be cancelled by using the Manage my booking button and selecting “cancel”.
What happens if I do not cancel my booking?
We will be checking “no shows” on a regular basis and will report people who have incurred a total of 3 no shows in any one month.
Do I have to book online?
No – if you cannot book online, please telephone 01925 984894 to speak to someone who will book a court for you. Alternatively leave a message or email enquiries@wedotennis.co.uk
How do I report a safeguarding issue?
Please refer to the Council’s safeguarding page for details. Safeguarding - Warwick District Council (warwickdc.gov.uk)
If I see damage to the courts or anti-social behaviour, who should I tell?
If you note the courts are damaged or unsafe, please contact us on enquiries@wedotennis.co.uk so we can investigate and arrange repairs.
If you witness anti-social behaviour on courts from users that is not in keeping with those set out in the terms and conditions, please report this to enquiries@wedotennis.co.uk above so appropriate action can be taken.
If you have a problem with anti-social behaviour then please call 101.
Issues with bookings
Please ring:-
01925 984894