Please find below answers to the most frequently asked questions - if you are still having problems, then please contact us at admin@barnardcastletennis.org.uk.
Forgotten Login details
- Navigate to the LTA login page where you enter your login details;
- For forgotten username select the 'Forgot my username' link and follow the instructions;
- For forgotten password select the 'Forgot my password' link and follow the instructions.
How to book a court
Only active Members can book courts and there are 2 ways to book - either online or by using the Booker App.
Online
- Go to our website https://clubspark.lta.org/BarnardCastleLTC;
- Click on the "Court Booking" tab;
- Login using your username and password;
- Select the day, court and time when you would like to play;
- A confirmation email will be sent once the booking is complete.
Booker App
- Download the Booker App from the App store - it is available on both iOS and Android;
- Login using your username and password;
- Click on the blue "Book a court" button;
- Select Barnard Castle LTC from "My Clubs";
- Select the day, time and court and click "Book now";
- A confirmation email will be sent once the booking is complete.
Changing consents and email preferences.
The support desk at ClubSpark have created a user guide to help navigate you through changing your consents on your profile. Please click on the link below;
How to enter Events and Tournaments online.
- Click on the Event or Tournament you wish to enter on the website's " Events" page;
- Click "Add to basket" under the "Choose your Session" section;
- Click "Register" in your basket box;
- Login with your username and password;
- Click on your name and select the session you are attending, add the names of the other participants if appropriate and select their session;
- Click "Confirm";
- Tick the terms and conditions box;
- Click "Confirm";
- To cancel or edit your booking you will need to follow the link "login to manage your bookings" found at the bottom of your confirmation email.
Please click on the link below for instructions on using the Smart Lock.