Coaching Terms
Private lessons:
Private lessons can be arranged directly through GW Tennis. Contact Gary directly to discuss terms and rates on 07812 596461 or by emailing info@gwtennis.co.uk
Lessons and payments:
Dalgety Bay Squash & Tennis Club, through GW Tennis, offers tennis sessions during school term time as well as various camps during the school holidays.
All group sessions should be booked and paid for using the website, or via the direct course links issued, where possible. This ensures that we have your up to date contact information and you will be advised of any cancellations automatically.
Classes will continue in inclement weather as long as it is safe to do so.
It is up to players / parents to ensure that they have the correct clothing for the conditions, sufficient water to rehydrate, and sufficient food / snacks (in the case of holiday camps - no food should be provided for normal group coaching).
Junior Classes are bookable for a block in advance. Adult classes are bookable individually up to a few hours prior to the session taking place.
Cancellation and refund policy - junior classes:
GW Tennis reserves the right to cancel classes in extreme weather e.g. strong wind, heavy rain, snow, frost, etc. In the unlikely event that a class is cancelled due to adverse weather or coach unavailibility, a replacement class will be offered either at the end of the current block of lessons or as part of the next block. This means that you will always have the opportunity to attend whichever classes you have booked and paid for.
If a player cancels their booking more than 24 hours before a course / camp begins, a full refund will be issued. After this time, refunds will not be given unless in exceptional circumstances, apart from for cancelled days during Holiday Camps where replacement classes cannot be offered. In such instances, a full refund will be issued after the end of the affected camp. If you have benefitted from discounted rates (e.g. having booked for a full week), any refund will be issued on a pro-rata basis of the amount paid.
For the avoidance of doubt, the 24 hour period referred to above is prior to the first session of a block of lessons or camp commencing, regardless of whether a player is due to attend on the first day.
Non-attendance by players to a class that has been booked and paid for will not result in any additional classes being offered.
Cancellation and refund policy - adult classes:
GW Tennis reserves the right to cancel classes in extreme weather e.g. strong wind, heavy rain, snow, frost, etc, or if there are two or fewer players booked into a session 24 hours prior to the class. In the unlikely event that a class is cancelled due to adverse weather, coach unavailibility or insufficient participants booked in, a refund will be issued for those who are booked in.
If a player cancels their booking more than 24 hours prior to a session, a full refund will be issued. A "no-show" or cancellation within 24 hours of the class commencing will result in no refund being issued.
Notification of Cancellations:
We will give sessions the best possible chance of going ahead and will endeavour to announce cancellations by 60 minutes prior to the class commencing. However, there are some circumstances where this period of time cannot be given (e.g. sudden change in weather, family emergency, etc). For the occasions when 60 minutes notice is not possible, we sincerely apologise.
Cancellations will be announced on the GW Tennis Facebook, Instagram and Twitter pages, the Dalgety Bay Squash and Tennis Club Facebook page, and a message sent out on the coaching WhatsApp group. Where possible, cancellations will be emailed to registered players / parents.