FAQs
Frequently Asked Questions (FAQs)
I only want to play once or twice. What are my options?
You can use our Pay as You Play option:
- Free: Monday to Friday, 9am–4pm (except Kelvingrove and Queen’s Park, which charge a £2 booking fee from 1st May 2025).
- All other times:
- £10 per hour (Adults)
- £5 per hour (Juniors)
Simply register, book, and pay online to secure your court.
When are the courts open?
Courts are open in line with our booking system and Glasgow Life’s Park opening hours. Please refer to the website for specific details by location.
Do I need to be a Glasgow resident to play?
No – everyone is welcome to play, regardless of where you live.
Are there concessionary rates for those on benefits?
While there are no concession rates for one-off bookings, you may qualify for one of our discounted passes:
- Park Tennis Family Pass
Unlimited access for up to 2 adults and 3 children in the same family. Available to households supported by qualifying benefits.
Check eligibility here - Junior Tennis Pass (Pay to Play)
Offers 50% off standard fees for under-18s. Courts are just £5 per hour.
Please note: Junior Tennis (Pay to Play) does not apply to bookings made Monday–Friday, 9am–4pm at Kelvingrove and Queen’s Park. Visit our Annual Pass page for full details and how to apply.
How do I choose the best pass for me?
Our Annual Pass page outlines each pass, the benefits, and the eligibility criteria. It also includes an online sign-up and payment portal.
I have a Junior Tennis Pass – how do I book a court?
For help with junior bookings, please visit our Junior Booking guide.
How many sessions can I book each day?
Whether you're a pass holder or Pay as You Play user:
- You can book up to 7 sessions per week,
- Maximum 14 hours total per week.
Modifying or cancelling a session still counts toward your weekly allocation.
How do I access the court after booking?
Once your booking is confirmed, you’ll receive an email with a four or six-digit gate code. Enter this code on the keypad at the court entrance.
Tip: Keep your confirmation email handy in case you're asked to show it.
I didn’t receive a confirmation email or gate code. What should I do?
- Check your junk/spam folder.
- Log into your ClubSpark account and view your upcoming bookings — the gate code will be listed there.
- Still can’t find it? Email us at tennis@glasgowlife.org.uk before your session.
What if my gate code doesn’t work?
- Double-check you’re entering the correct code for the right location.
- If it still doesn’t work, refer to your confirmation email for any instructions.
- If you're still having issues, call 07387541435 for support.
Can I book a court for coaching purposes?
No. Only coaches appointed by Glasgow Life are authorised to deliver coaching sessions on our courts.
Interested in lessons? Visit our Coaching page to find out more.
Note: Coaching bookings are not permitted under any pass or Pay as You Play.
Can I hire equipment?
Unfortunately, we do not offer equipment hire for individual bookings.
What is your cancellation policy?
- You may cancel or modify your booking up to 24 hours in advance via your ClubSpark account.
- Cancellations made within 24 hours are non-refundable.
- No cash refunds — any eligible refund will be processed to your original payment method (may take up to 10 working days).
For step-by-step instructions, Visit our book a court page.
What should I do if I see damage or anti-social behaviour?
- To report court damage or safety issues, visit our Contact Us page.
- For anti-social behaviour, contact Police Scotland:
- 101 (non-emergency)
- 999 (emergency situations)