We recognise that on occasion members may want to raise a complaint, initially we would ask this is completed informally with a member of the committee for consideration at the next committee meeting.

However, where it is felt this hasn't  been given full consideration then we do have a formal complaints process which can be down loaded here.

https://clubspark.lta.org.uk/Library/HallowLawnTennisClub?command=Proxy&lang=en&type=Files&currentFolder=%2F&hash=3737c40e41638aa8cc81012f06c2e0d28eb42d92&fileName=Complaints%20Policy%20Draft.pdf