Frequently asked questions
When are the courts open?
Courts will be available during the parks opening and closing times, please check before booking.
Do I have to be a resident of Runnymede to play?
No, everyone is welcome.
I only want to play once or twice, what can I do?
We offer casual Pay as you Play tennis charged at £5 per court per hour. Additional charges will apply for floodlights at Chertsey Recreatioal Ground.
Simply register, book and pay for your court.
How many sessions can I book per day?
Annual household season ticket and Pay and Play players may make one booking up to two hours per day, subject to a maximum of five hours in total per week.
Once I have booked my court, how do I get access?
Once you have booked your court, you will receive a booking confirmation email.
Your booking confirmation will include a six-digit or four-digit gate PIN number which you will need to enter on the gate keypad. If your PIN has an asterix (*) this will need to be entered also (*123456). It is always useful to have your booking confirmation handy for inspection purposes.
How early can i enter the courts ?
Your PIN code will work up to 10 mintues before your booking, outside of this time your PIN code will not work.
I haven’t received confirmation of my booking or my gate access code. What should I do?
The gate access code is provided within your confirmation email. Please check the junk folder of the email account provided when you signed up.
Alternatively, please log into your Clubsparks account and check your bookings where you will see the details of your booking, alongside the gate access code. If you still cannot find your confirmation email or gate access code, please call 01932 838383 in advance of your booking (please note our call centre is closed weekends, click on the link below for our full opening hours:
Contact us – Runnymede Borough Council)
Can I make a booking for coaching purposes?
Only coaches appointed by Runnymede Borough Council are authorised to deliver coaching activities on the courts. If you’re interested in providing coaching, please email sport@runnymede.gov.uk.
The annual registration and the pay and play rates are not permitted for this purpose.
Can I hire equipment?
Unfortunately, we do not offer that facility for personal bookings.