Runnymede Borough Council Park Tennis Courts Terms & Conditions  

The Council reserves the right to withdraw a Coaching package/ passholder without refund :  

• If invoice payment has not been received from the coach within 30 days of submitting that invoice.  
• If the coaching provider/pass holder is found to be subletting/sharing their hours with someone outside their household.  
• If the coaching provider/pass holder has booked courts but has been a no show 3 times (or 3 court hours).  
• If there is a safeguarding concern, this will be reported through the correct safeguarding procedures.  
• If the coaching provider /pass holder has not rectified any issues/problems highlighted to them by the Council by a given date / period or has already been issued a warning.  
• If the coaching provider is found to be primarily coaching private groups/1-2-1s that exceed 30% of their total weekly hours.  
• If the coaching provider/pass holder has breached any Parks Tennis terms & conditions and/or from the signed agreement.  
• If the coaching provider pass holder is in breach of their or the Council's risk assessment &/or covid assessments and guidelines.  
• If the coaching provider /pass holder has previously breached the Park Tennis Pass terms or any other Council agreement terms.  
• If the coaching provider/pass holder is in breach of any guidance set out by the Council &/or the Government or relevant governing body. 
• If the coaching provider is using courts outside the agreement without written permission or has exceeded their allotted weekly court hours without the Council’s prior written consent.  
• If the coaching provider is not meeting the KPI's outlined in the signed agreement having been asked to rectify the issue/problem or has already been issued a warning.  
• If Government or Council or governing body guidance changes and the coaching provider has not updated their service to meet the new guidance.  
• If the coaching provider /pass holder is found to be using a member's recreation pass for coaching or running their activity without prior written permission from the Council.