FAQ's
Frequently asked questions
When are the courts open?
- All sites are open every day from 8.00am until 9.00pm
Some courts may be booked out for coaching activities, events or club matches.
Do I have to be a resident of Salford to play?
No, everyone is welcome.
I only want to play once or twice, what can I do?
We offer casual Pay as you Play tennis charged at £4.00per court per hour. You can book 7 days in advance if you wish.
Simply register, book and pay for your court.
Am I entitled to a concessionary rate if I am in receipt of benefits?
There are no concessionary rates.
How many sessions can I book per day?
Pay and Play players may make one booking up to two hours per day.
Once I have booked my court, how do I get access?
Once you have booked your court, you will receive a booking confirmation email.
Your booking confirmation will include a four or six digit gate code which you can then enter on the keypad at the gate. It is always useful to have your booking confirmation handy for inspection purposes.
I haven’t received confirmation of my booking or my gate access code. What should I do?
The gate access code is provided within your confirmation email. Please check the junk folder of the email account provided when you signed up.
Alternatively please log into your Clubsparks account and check your bookings where you will see the details of your booking, alongside the gate access code.
If you still cannot find your confirmation email or gate access code, email tennisinsalford@scll.co.uk in advance of your booking.
What do I do if my gate code doesn't work?
Double-check that you are trying to use the correct gate code for the court and booking. If you are, please check your booking confirmation email and the signs next to the keypad for further advice.
If you have followed all these steps and are still unable to open the gate please contact Salford Sports Village 0161 778 0106 or Swinton Leisure Centre 0161 778 0107.
Can I make a booking for coaching purposes?
Only coaches appointed by Salford Community Leisure Limited are authorised to deliver coaching activities on the courts.
The pay and play rates are not permitted for this purpose.
Can I hire equipment?
Unfortunately, we do not offer that facility for personal bookings, however equipment is available for use during the Tennis for Free sessions.
How do I cancel a booking?
Go to our website at https://clubspark.lta.org.uk/TennisinSalford and cancel your booking as soon as possible. Please give 24 hours notice for a full refund.
No cash refunds will be given. For Pay to play a refund will be applied to the card which was used at the time of booking (it may take up to 10 working days for this refund to show on the payment method.)
If I see damage to the courts or anti-social behaviour who should I tell?
Report any damage to the courts at https://www.salford.gov.uk/report-it/#parks
Call 101 to report a crime or 999 for emergency services