GDPR
Privacy Statement
Thorndale Lawn Tennis Club (“we”) promise to respect the confidentiality of any personal data you share with us and we will always take every effort to protect your privacy.
We pride ourselves on our honesty and openness and will always be clear how, when and why we collect and process your information; we promise we will never do anything with your details that you wouldn’t reasonably expect.
This privacy statement explains how this tennis club will use any personal information we collect about you through competitions or membership, received both online and offline, as well as any electronic, written or oral communication.
WHAT INFORMATION DO WE COLLECT?
We collect information about you when you make an application or purchase. The information we collect about you can include your name, address, email address, phone number, date of birth (if relevant) any pertinent medical information and contact information for next of kin if relevant.
HOW DO WE USE THE INFORMATION ABOUT YOU?
We collect information about you to ensure the smooth running of the tennis club or event and for welfare reasons as necessary.
This may include creating a record in your name on our event/competition system to record your relevant information and track payment of entry fee or any other funds.
WHO WILL USE YOUR PERSONAL INFORMATION?
The club organiser will hold and maintain the date for the smooth running of the membership or event. Information will only be shared with those that “need to know” the information at the appropriate time.
ACCESS TO YOUR INFORMATION AND CORRECTION
We want to ensure that your personal information is accurate and up to date. Please contact us to correct information you think is inaccurate.
HOW LONG WILL MY INFORMATION BE HELD?
The information will only be retained safely for until 1 month after an event. This is to ensure we can review the event and ensure any follow up contact required is concluded. We will retain information about you during membership as we will need to contact you from time to time about what is happening at the club.
MARKETING
We will not sell, trade or share your personal information with non tennis related third parties nor will we send you mailings on behalf of other unrelated organisations.
CHANGES TO OUR PRIVACY STATEMENT
We keep our privacy statement under regular review.
HOW TO CONTACT US
Please contact the committee if you have any questions about our privacy statement or information we hold about you:
By email:
By telephone:
By Contact Form: www.thorndaletennis.com and click on contact us
Thorndale Lawn Tennis Club uses Typeform to process data to manage contact information and for general returns where a reply is required. This is because it collates the data into a spreadsheet format to make it easier to collate a data return. Being a voluntary organisation we have to use simple tools to aid productivity.
Typeform comply with the GDPR regulations as they are based in Barcelona, Spain and this is a European regulation. In addition to Typeform, the replies are sent via email to providers including, Gmail, Microsoft and Yahoo. However other providers may also be used depending on which member the data is forwarded to.
Typeform has several partners they use to provide their service. As of 21/05/2018, the main ones are here:
Amazon Web Services (AWS), Rollbar, Amplitude, Tableau, Stripe, Segment
To find out more about Typeform’s data policies, please visit:
https://www.typeform.com/help/what-other-companies-do-we-share-data-with/