Court Booking Rules and Terms of Use

Court Booking Rules & Terms of Use - Northam Town Parks Tennis (Westward Ho! Park)

Northam Town Parks Tennis – Annual Pass

  • The Annual Pass is charged at £35 per household per annum year. This fee entitles you to play for one year from date of purchase. All bookings during that time are free.
  • For each booking made, a 4-digit PIN will be emailed. The code is at the end of the email. Please note there will be a 2 minute delay between the booking being processed and an email arriving with the PIN.
  • The Annual Pass runs for one year from the date you activate your online account through making the purchase. Payment for this will be online. Please contact Northam Town Council directly if you are unable to pay online.
  • The Annual Pass will not be part refunded for any reason.
  • All members are required to register through the Clubspark online system and book a court before playing in all circumstances.
  • Northam Town  Council reserves the right to cancel the Annual Pass of any person / household who does not abide by the terms and conditions. This will be carried out by cancellation of their Annual  Pass and no refund will be given.

Northam Town Parks Tennis – Pay and Play

  • One court can be booked for a maximum of two hours (in one hour slots) one hour at a cost of £5 per hour. These can be booked online through the Clubspark system and a PIN code will be issued unique to that hour of play.
  • Payment is online for Pay and Play as it allows customer to manage the booking process themselves. Northam Town Council advises customers to book online to do so as it is the easiest way to make the booking and play on the courts.
  • Cash for pay and play can be taken to the adjacent Cafe during normal working hours.
  • Please note that there will be a 2 minute delay between the booking being processed and an email arriving with the customer with the PIN Code.

Bookings

  • Players must book a court online before you play and cancel any unwanted bookings online.
  • Annual Pass holders can book up to two hours’ worth of tennis per day on six occasions across a 7 day period.
  • Bookings can be made up to 10 days in advance for Annual Pass holders and 7 days in advance for a casual pay and play booking.
  • All users are advised to bring along evidence of booking conformation (e.g. Email) with them when they play to resolve any confusion on who has booked the courts at that time.
  • Northam Town Council has the right to cancel bookings at their discretion. An email will be sent to the court users notifying them as far as possible in advance.
  • Northam Town Council reserves the right to pre-book the courts for coaching and special events at its discretion.
  • Northam Town Council reserves the right to close the courts at their discretion (notice will be given in advance where at all possible) for any court maintenance (e.g. Court cleaning or maintenance, fence repairs) no refunds are due in any circumstance.
  • In the event of bad weather or adverse playing conditions users should do there upmost to cancel the booking. The booking cancellation window is 24 hours.

Court Rules

  • Players should comply with the principles of respect and fair play, both on and off the courts.
  • Members should wear appropriate sports clothing and non-marking footwear when on court.
  • No ball games other than tennis to be played on the tennis courts.
  • No playing of music is allowed at the tennis courts (apart from by the Coach). Northam Town Council staff reserve the right to request users to leave the facility if this is breached by court users.
  • Smoking is not permitted within the court boundaries.
  • Take off the court everything you take on – including all balls and general litter (please use bins provided).
  • The public play tennis at their own risk and are asked to apply common sense in looking out for themselves and other court users at all times.
  • Ensure the gate is closed properly when you leave. Do not let anyone else (who is not playing with you) through the gate. Allow them to use their own access code to gain entry.
  • No person may coach others for financial gain without the prior approval of Northam Town Council.
  • All users are responsible for reporting any damage to the staff at Northam Town Council.

Right to Play

  • You must book a Court online before playing. Please bring booking conformation with you (e.g. Email).
  • In there are any problems please contact Northam Town Council on 01237 474 976 or visa the contact form.
  • In event of dispute the person whose name appears on the booking sheet will take precedence.
  • Staff from Northam Town Council reserve the right to ask any person they feel is misusing or behaving in an anti-social manner to leave the tennis courts.

Contact details 

Please contact Northam Town Council for any information required.