Cancellation Policy
Zak Williams Tennis Coaching – Cancellation Policy
This policy covers any lessons coached by Zak Williams or Alex Mullins.
Cancelled by Coach
If a lesson (group or individual) is cancelled by the coach, the player will not be charged.
Cancelled by Player
Individual lessons –
If the player cannot attend an individual lesson, the coach must be notified 9 hours in advance in order for the coach to be able to offer this slot to someone else. If the lesson is cancelled at short notice (less than 9 hours before the start time) the player will be charged for that lesson.
Group lessons (Booked full term)–
If a player cannot attend a group session that is prepaid for, they will still be charged for that lesson.