Please find below answers to the most frequently asked questions - if you are still having problems, then please contact us at admin@barnardcastletennis.org.uk.
Forgotten Login details
- Navigate to the LTA login page where you enter your login details;
- For forgotten username select the 'Forgot my username' link and follow the instructions;
- For forgotten password select the 'Forgot my password' link and follow the instructions.
How to book a court
Only active Members can book courts and there are 2 ways to book - either online or by using the Booker App.
Online
- Go to our website https://clubspark.lta.org/BarnardCastleLTC;
- Click on the "Court Booking" tab;
- Login using your username and password;
- Select the day, court and time when you would like to play;
- A confirmation email will be sent once the booking is complete.
Booker App
- Download the Booker App from the App store - it is available on both iOS and Android;
- Login using your username and password;
- Click on the blue "Book a court" button;
- Select Barnard Castle LTC from "My Clubs";
- Select the day, time and court and click "Book now";
- A confirmation email will be sent once the booking is complete.
Changing consents and email preferences.
The support desk at ClubSpark have created a user guide to help navigate you through changing your consents on your profile. Please click on the link below;
How to enter Events and Tournaments online.
- Click on the Event or Tournament you wish to enter on the website's " Events" page;
- Click "Add to basket" under the "Choose your Session" section;
- Click "Register" in your basket box;
- Login with your username and password;
- Click on your name and select the session you are attending, add the names of the other participants if appropriate and select their session;
- Click "Confirm";
- Tick the terms and conditions box;
- Click "Confirm";
- To cancel or edit your booking you will need to follow the link "login to manage your bookings" found at the bottom of your confirmation email.