Latest Safeguarding Policy documents as agreed by the committee.

Please click on any of the six blue links to open and/or save the relevant PDF document.

Changing Room Policy Feb 2023

Code of Conduct Policy April 2024

Diversity and Inclusion Policy Feb 2023

Safeguarding Policy Feb 2023

Social Media Policy Feb 2023

Whistleblower Policy Feb 2023


Safeguarding Policy

The CLTSA is committed to prioritising the well-being of all children and adults at risk, promoting safeguarding in our club at all times, including all programmes and events we run. All activities, events and competitions arranged by the club run in accordance with the LTA’s Safeguarding at Events, Activities and Competitions guidance. This Policy strives to minimise risk, deliver a positive tennis experience for everyone and respond appropriately to all safeguarding concerns/disclosures.


• Our club’s committee has overall accountability for the Safeguarding Policy and its implementation
• Our club Safeguarding Officer is responsible for updating this Policy in line with legislative and club developments
• All individuals involved in/present at the club are required to adhere to all the club's Policies and Codes of Conduct (below).


A Concern Reporting Form can be obtained from behind the clubhouse Bar



Safe and Inclusive Code of Conduct

All employees, those under contractual arrangements, club officials,  volunteers, members and others using the club facilities are required to abide by this Code of Conduct. This is required in order to support the club in providing a welcoming and safe environment for all children and young people and in the implementation of its child protection policy and procedures.

All members of staff, volunteers and members agree to:
• Prioritise the well-being of all children and adults at risk at all times
• Treat all children and adults at risk fairly and with respect
• Be a positive role model. Act with integrity, even when no one is looking
• Help to create a safe and inclusive environment both on and off court
• Not allow any rough or dangerous behaviour, bullying or the use of bad or inappropriate language
• Report all allegations of abuse or poor practice to the club Welfare Officer
• Not use any sanctions that humiliate or harm a child or adult at risk
• Value and celebrate diversity and make all reasonable efforts to meet individual needs
• Keep clear boundaries between professional and personal life, including on social media
• Have the relevant consent from parents/carers, children and adults before taking or using photos and videos
• Refrain from making physical contact with children or adults unless it is necessary as part of an emergency or congratulatory (e.g. handshake / high five)
• Refrain from smoking and consuming alcohol during club activities or coaching sessions
• Ensure roles and responsibilities are clearly outlined and everyone has the required information and training
• Avoid being alone with a child or adult at risk unless there are exceptional circumstances
• Refrain from transporting children or adults at risk, unless this is required as part of a club activity (e.g. away match) and there is another adult in the vehicle
• Not abuse, neglect, harm or discriminate against anyone; or act in a way that may be interpreted as such
• Not have a relationship with anyone under 18 for whom they are coaching or responsible for

• Be acutely aware of the power that coaches and coaching assistants develop over players in the coaching relationship and avoid any intimacy (sexual or otherwise) with players

All children agree to:
• Be friendly, supportive and welcoming to other children and adults
• Play fairly and honestly
• Respect club staff, volunteers and Officials and accept their decisions
• Behave, respect and listen to your coach
• Take care of your equipment and club property
• Respect the rights, dignity and worth of all participants regardless of age, gender, ability, race, culture, religion or sexual identity
• Not use bad, inappropriate or racist language, including on social media
• Not bully, intimidate or harass anyone, including on social media
• Not smoke, drink alcohol or drugs of any kind on club premises or whilst representing the club at competitions or events
• Talk to the club Welfare Officer about any concerns or worries they have about themselves or others

Doing nothing is NOT an option: report all concerns and disclosures as soon as possible, following the Concern Reporting Procedure below. If someone is in immediate danger, call the police (999)

The Code of Conduct should be interpreted in a spirit of integrity, transparency and common sense, with the best interests of children and adults at risk as the primary consideration.

Concern Reporting Procedure

Anyone who is concerned about the well-being of a child/ adult at risk, or has a disclosure of abuse or neglect made to them must:



Club Welfare Officer

Jess Stubenbord


Club Welfare Officer
Carol Wright

01263 578230

01263 513741

County Safeguarding Officer

Mandy Driver

07932 610 464


LTA Safe & Inclusive Tennis Team


020 8487 7000
(Monday to Friday, 9am to 5pm)


080 8800 5000