Booking terms and conditions
Private lesson T/C:
1. If you cannot attend a private lesson, please inform us 24+ hours in advance so we can rearrange and the coach can fill the slot with another lesson.
2. Lessons cancelled less than 24 hours beforehand will be charged the lesson fee.
3. In the case of bad weather or coach illness we may have to reschedule.
Adult Group coaching T/C:
1. Groups run by Olly are booked in advance of attending through clubspark. Nadia/Kevin's groups are booked via Whatsapp, as noted in the adult coaching section of the website.
2. For any group sessions booked through clubspark, once you've booked onto a session you can cancel your place to open a spot to someone else. Refunds occur if players cancel 24+ hours before the session, but not if the spot is cancelled on the day.
3. You can book up to 3 weeks in advance, but we ask that players only book onto sessions once they're sure they'll be in attendance to avoid taking the spot from another player.
4. Spaces for all group coaching are filled on a first come, first serve basis.
5. Each group has a maximum capacity depending on court availability and lesson type.
6. You can add yourself to the waiting list if a session becomes full.
7. For any cancelled sessions which have been booked through clubspark, each player who booked on will be credited on their account so they can use the money to book on next time.
Junior Group coaching T/C:
1. All junior group coaching including camps should be booked via clubspark.
2. Weekday junior coaching is booked in advance for the term (usually 6-7 weeks).
3. Saturday junior coaching is booked per session, players can book up to 5 sessions at a time currently.
4. Junior group coaching is non refundable except in the event of an unexpected change of circumstances e.g having to move away.
5. For any cancelled sessions which have been booked through clubspark, each player who booked on will be credited on their account so they can use the money to book on next time.