Warwick Tennis Club

Setting up your BookiT account:

Please see below a link to BookiT, please click the link below

https://warwickltc.aspsystems.co.uk/sdbookit/bookitasp.dll/new

Your username, this will be the first 3 letters of your first and surname i.e. john smith =
johsmi

If you only have two letters in your first name, then your username will only be 5 letters
long i.e. jo james = jojam

If your username doesn’t work, please try adding the number 1 i.e. johsmi1.
1. Add Username
2. Click Forgotten/Reset Password
3. You will receive an email with instructions to change your password.
4. Enter your username and password to access the booking system.

Any issues please email marcpowell1@yahoo.co.uk.

Please can you set up your account as soon as possible and feel free to familiarise
yourself with the system.

If you require a fob please email marcpowell1@yahoo.co.uk. who will be able to assist.

To book a court:

1. Log into BookiT
2. Click Book Facility (click square icon to the left of the title)
3. Choose the date of your booking (click square icon to the left of the title)
4. Click on either All Courts or the court you would like to book.
5. Click the start time on the court you would like to book.
6. Select the duration (30mins, 1 hour, 1.5 hours or 2 hours) – this will confirm the
booking.
7. Click on add change / participants,
8. Select participants either by typing their name (they should appear
automatically) or if you click in the text box a dropped down menu appears which
you can scroll to find members. We recommend you add participants wherever
possible.
9. Tick "I agree to the Terms" and Update Booking.
10. Add floodlights if you wish, instructions on floodlights are below.

NOTE: Members can only book courts up to 2 weeks in advance.

Floodlights:

You can add floodlights to your court booking at any point on the day of your booking
(not before), or you can switch them on while you're on court using your smartphone.
BookiT also includes a timer, so you can keep track of how much light time you have
remaining.

To control floodlights:

1. Go to your court booking
2. Click Manage Lights - This feature only appears on the day of the court booking.
3. Select a start time
4. Select an end time. Please note the lights are controlled 5-minute increments,
except if there is 5-minute gap between your booking and the next booking the
system will extend your session by 5 minutes to avoid the lights turning off and
on between bookings.

Amending court bookings:

If you wish to amend the time of your court booking, it’s best practice to cancel the
entire booking and create a new booking.

Cancelling a court booking:

1. Log into BookiT
2. Click Main Menu
3. Click My Bookings
4. Click Cancel on the booking you wish to cancel.
5. Click Cancel Booking
With any court booking or cancellation all participants will receive a notification email.

Cancellation notifications:

If there are no courts available on a certain day you wished to play, you can set up a notification, and you will be notified by email if a court becomes available.

Set Up Cancellation Notification

1. Click Main Menu
2. Click Cancellation Notifications
3. Click the tick box of Notifications 1 Enable
4. Select All Courts from the drop down menu
5. Select which day(s) by clicking the tick box(es)
6. Select the time range from the drop down menus
7. Repeat the above stages if wish to set up to 3 separate Cancellation
Notifications.

Fees:

Each 30-minute court booking has a refundable fee of 50p (subject to change).

The booking fee is refunded when either:
Any person named on the booking checks in by touching their fob against the reader
which is located adjacent the main entrance door to the clubhouse.
Or,
The court booking is cancelled at least 60 minutes before the time of the booking.

Members can check in up to 15 minutes before and after the booking started to refund
their booking fee, this allows for time for members that are running a little late.

If a court is not cancelled, or if every participant forgets to check in, the booking fee will
not be refunded.

We appreciate there may be exceptional circumstances, therefore any refund requests
will be at the discretion of the committee.

Floodlights are charged at 25p for 5 minutes (equates to £1.50 for 30 minutes)

To add credit to your account:

1. Log into BookiT
2. Click Main Menu
3. Click Top Up Credit
4. Select amount (£20 minimum)
5. Click Credit Your Account and follow Pay Pal instructions.

All transactions are through PayPal.

Adult Club Sessions (this will implemented in due course):

To enter club social sessions:

1. Log into BookiT
2. Click Book Facility
3. Click All Courts
4. Choose the date of the session (default is today's date).
5. Click on any court that is shaded blue and noted as CLUB SOCIAL
6. Click Add Me

To remove your club social booking:

1. Log into BookiT
2. Click My bookings
3. Click Go To Event
4. Click Remove Me

Losing a fob:
If you lose a fob the committee can replace this at a cost of £5.

If any issues arise please email marcpowell1@yahoo.co.uk, there is also a BookiT WhatsApp
Group in the WhatsApp Warwick Tennis Community for people to join to raise and answer queries.