PAY-AND-PLAY WILL NEED TO REGISTER (top right of this page)

TO BOOK PAY AND PLAY YOU WILL NEED TO REGISTER (top right of this page).  Daylight hours, Pay and Play courts 7&8 (astro) and 1&2 are bookable in advance @ £6 per hour - please check the weather forecast before booking! - refunds are available, but these cost us online fees.  

YOU WILL NEED YOUR OWN TENNIS RACQUETS AND BALLS.

 

PLEASE NOTE THAT ALL BOOKING AND PLAY FOR MEMBERS IS FREE, BUT IF A MEMBER BRINGS A NON-MEMBER AS A GUEST, THEN A £4 FEE IS PAYABLE.  IF A MEMBER HAS A FRIEND THEY WOULD LIKE TO JOIN, THEN IT'S OK TO BRING HIM OR HER TO THE CLUB FOR A FREE TRIAL - PLEASE LET US KNOW VIA E-MAIL TO    ttcmembership@hotmail.com

IF YOU CANNOT MAKE YOUR BOOKING, IT'S EASY TO CANCEL YOUR SLOTS.  PLEASE DO SO, SO ANOTHER MEMBER WHO MAY WISH TO PLAY AT THAT TIME CAN BOOK.  THANK YOU!

PLEASE NOTE THAT AS 4 and 5 ASTROTURF COURTS REQUIRE REGULAR MAINTENANCE, WHICH IS CARRIED OUT ENTIRELY BY VOLUNTEERS, YOU MAY BE ASKED TO MOVE TO ANOTHER COURT SO THIS CAN HAPPEN. The latest courts can be booked is 1 hour before sunset and play must not go beyond 10pm at any time.   

We would like to point out that we are a club run by volunteers.  If any issues crop up regarding use of the courts, it is unlikely that any emails or phone calls will be responded to immediately.

Top Tips for registering and booking courts

Do

  • If when joining Tavistock Tennis Club, you receive an email with the title ‘Invitation to Join Clubspark’ you should register using the link provided.  {If you have already registered on our Clubspark website by joining on line, then always use that method to sign in again in the future.}
  • Sign in using your email and create a password.  This is a specific link to Tavistock Tennis Club and is only relevant to our club  {if you belong to another club and have a Clubspark account with that club, you need to have a different password for each one}
  • Once you have successfully signed in, log out again.
  • Then test that you can sign in again to our website https://clubspark.lta.org.uk/TavistockTennisClub
  • Once you have signed back in successfully, choose the Court Booking tab to see if you can book a court at Tavistock.  You should find that available courts are ready (i.e. not padlocked).
  • Suggest that you download Clubspark ‘Booker’ app on a device e.g. smart phone, tablet or pc.  Sign into Clubspark at Tavistock and don’t sign out again.  That way you can just click on and it takes you straight to booking.
  • Please do cancel courts as soon as you know you are not going to be able to use as this frees up for other club members to book.

Don’t

  • Once you have created a sign in using your email and a password, do not be tempted, if you forget the password, to log in using another method e.g. LTA sign in, Facebook or googlemail.  If you do this, the system will create a 2nd contact for you, it will get confused and block you from being able to book courts, coaching sessions etc.

 

There are a minority of members who still can’t book a court. If you are one of these people. The most common scenario is that you are seeing padlocks against the available booking slots on ALL courts.

Seeing padlocks against courts 3,4,5 and 6 indicates that ClubSpark is not recognising you as a member of the Club. 

Stage 1

The 3 most common reasons for this are:

  1. failing to sign-in through your LTA, Facebook, Google or Microsoft account. ClubSpark will only recognise you if you sign-in through the account that you used when you originally registered. For example, if you originally used your Microsoft account you must continue to book courts through this account. ClubSpark will not recognise you if you subsequently try to sign-in through your LTA account, Facebook or any other account except Microsoft.
  2. first time forgetting to accept the Terms and Conditions of ClubSpark and the Booking Terms which are Tavistock Tennis Club’s Court Booking Rules.
  3. Accidently setting up two contact records (accounts)

If you do not think it is any of the above:

Stage 2

a)    Sign out of any previous ClubSpark sessions and shut down browsers YOU MUST DO THIS.

b)    Go to: https://clubspark.lta.org.uk/TavistockTennisClub/Booking
(if you can still see a name in the top right corner - click on down arrow next to name and 'sign out')

c)    Sign-in using your ClubSpark email + password.

Stage 3

If you are still unsuccessful try logging-in with another device, such as your laptop, tablet or mobile phone etc.

I hope the above makes sense.  If after trying all the above and you still cannot book a court email me and I will ask ClubSpark to ‘interrogate’ the system.

Regards and thank you for your support,

Liz Webb and Richard Hendin

Membership Sec (Liz) in liaison with Website administrator (Richard)