Club Welfare & Safeguarding

If you have concerns or wish to report an issue, please contact the Club’s Welfare Officer, Victoria Guest, at welfare@bathtc.co.uk or 01225 425625.

Alternatively, you can contact:

• The LTA (Monday-Friday, 9am-5pm) at 020 8487 7000;
• The LTA Safeguarding Team at safeguarding@lta.org.uk;
• Childline at 0800 1111;
• The NSPCC Helpline at 0808 800 5000 or help@nspcc.org.uk.
• The Police at 101 for a enquiries or 999 for emergencies.

The LTA’s Safeguard Policies and Procedures can also be found on their website.

B&NES Local Authority Safeguarding

If you’d like to contact the Bath and North East Somerset (B&NES) Local Authority Safeguarding:

• Dropping in to Council Connect at Keynsham One Stop Shop, Market Walk, Keynsham, BS31 1FS (What3Words: pool.bliss.blend) and asking for the Duty Children’s Social Worker;
• Calling the duty telephone numbers: 01225 396312 or 01225 396313;
• Completing a Request for Service form and sending it via email to childcare_duty@bathnes.gov.uk, via email to duty@bathnes.gov.uk if you have a secure Government email address using GCSX or CJSM, via fax to 01225 395416, or via post to Children and Families Duty and Assessment Team, People and Communities Department, Bath & North East Somerset Council, Lewis House, Manvers Street, Bath, BA1 1JG (What3Words: waters.rather.kite).

Further Guidance

For further guidance and general club information, please click and open the links below to download and read the relevant club policies, forms, and procedures.

In addition to the contact details provided, you can access the club’s policy and guidance documents with reference to our Safeguarding Policy, which we encourage you to read.

All relevant documents are available online at these links:

• BTC01 – Safeguarding and Child Protection-Policy (2026)
• BTC02 – Diversity and Inclusion Policy (2026)
• BTC03 – Safer Recruitment Policy (2026)
• BTC04 – Recording and Publishing Images Policy (2026)
• BTC05 – Safeguarding Policy Statement (2026)
• BTC06 – Recording and Publishing Images Consent Form (2026)
• BTC07 – Welfare Officer Poster of Pam Penn (2026)
• BTC08 – Code of Conduct for Parents, Players and Coaches (2026)
• BTC09 – Club Guidelines and Expectations (2026)