Bianca Pallatt Tennis Coaching Privacy Notice
Who We Are
Bianca Pallatt Tennis Coaching (‘we’ or ‘us’ or ‘our’) gather and process your personal information in accordance with this privacy notice and in compliance with the relevant data protection Regulation and laws. This notice provides you with the necessary information regarding your rights and our obligations, and explains how, why and when we process your personal data.
Bianca Pallatt Tennis Coaching’s registered office is at 1 Javelin Close, Lutterworth, LE17 4QZ and we are a company registered in England and Wales. We act as the data controller when processing your data. Our Appointed Person is Bianca Pallatt, who can be contacted at 1 Javelin Close, Lutterworth, LE17 4QZ / firstname.lastname@example.org.
Information That We Collect
Bianca Pallatt Tennis Coaching processes your personal information to meet our legal, statutory and contractual obligations and to provide you with our products and services. We will never collect any unnecessary personal data from you and do not process your information in any way, other than as specified in this notice.
The personal data that we collect from is: -
- Date of Birth
- Home Address
- Personal Email
- Mobile Telephone Number
- Special Category Data (i.e. health/medical information, details about religion, sexuality etc)
We collect information in the below ways: -
Coaching registration forms
How We Use Your Personal Data (Legal Basis for Processing)
Bianca Pallatt Tennis Coaching takes your privacy very seriously and will never disclose, share or sell your data without your consent; unless required to do so by law. We only retain your data for as long as is necessary and for the purpose(s) specified in this notice. Where you have consented to us providing you with promotional offers and marketing, you are free to withdraw this consent at any time. The purposes and reasons for processing your personal data are detailed below: -
- We collect and store your personal data according to safeguarding requirements by The Lawn Tennis Association
- We collect and store your personal data as part of our legal obligation for business accounting and tax purposes
- We will occasionally send you marketing information where we have assessed that it is beneficial to you as a customer. Such information will be non-intrusive and is processed on the grounds of legitimate interests
You have the right to access any personal information that Bianca Pallatt Tennis Coaching processes about you and to request information about: -
- What personal data we hold about you
- The purposes of the processing
- The categories of personal data concerned
- The recipients to whom the personal data has/will be disclosed
- How long we intend to store your personal data for
- If we did not collect the data directly from you, information about the source
If you believe that we hold any incomplete or inaccurate data about you, you have the right to ask us to correct and/or complete the information and we will strive to do so as quickly as possible; unless there is a valid reason for not doing so, at which point you will be notified.
You also have the right to request erasure of your personal data or to restrict processing (where applicable) in accordance with the data protection laws; as well as to object to any direct marketing from us. Where applicable, you have the right to data portability of your information and the right to be informed about any automated decision-making we may use.
If we receive a request from you to exercise any of the above rights, we may ask you to verify your identity before acting on the request; this is to ensure that your data is protected and kept secure.
Bianca Pallatt Tennis Coaching takes your privacy seriously and takes every reasonable measure and precaution to protect and secure your personal data. We work hard to protect you and your information from unauthorised access, alteration, disclosure or destruction and have several layers of security measures in place, including: -
Consequences of Not Providing Your Data
You are not obligated to provide your personal information to Bianca Pallatt Tennis Coaching, however, as this information is required for us to provide you with our services and legitimate interests, we will not be able to offer our services without it.
As noted in the ‘How We Use Your Personal Data’ section of this notice, we occasionally process your personal information under the legitimate interests’ legal basis. Where this is the case, we have carried out a thorough Legitimate Interests’ Assessment (LIA) to ensure that we have weighed your interests and any risk posed to you against our own interests; ensuring that they are proportionate and appropriate.
We use the legitimate interests’ legal basis for processing your email address and have identified that our interests are helping you make the most of your coaching provision.
How Long We Keep Your Data
Bianca Pallatt Tennis Coaching only ever retains personal information for as long as is necessary and we have strict review and retention policies in place to meet these obligations. We are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 6 years after which time it will be destroyed.
Where you have consented to us using your details for direct marketing, we will keep such data until you notify us otherwise and/or withdraw your consent.
Bianca Pallatt Tennis Coaching will occasionally send you promotions by email that have been identified as being beneficial to our customers and in our interests. Such information will be relevant to you as a customer and is non-intrusive and you will always have the option to opt-out/unsubscribe at any time.
If you would prefer not to receive above-mentioned marketing and offers, please tick below: -
I wish to opt-out of marketing ☐
Lodging A Complaint
Bianca Pallatt Tennis Coaching only processes your personal information in compliance with this privacy notice and in accordance with the relevant data protection laws. If, however you wish to raise a complaint regarding the processing of your personal data or are unsatisfied with how we have handled your information, you have the right to lodge a complaint with the supervisory authority.
Bianca Pallatt Tennis Coaching
1 Javelin Close