FAQs on Membership Packages

Q: How long do the membership packages run for?

A: Typically a membership package is for a full 12 month period. Signing up will give you access to all club membership benfits for one year. Some short term packages will be made available, so please read the details for each package so that you understand the term that you are committing to.

 

Q: How does the Direct Debit option work?

A: We have partnered with GoCardless to allow people joining the club to pay for their membership packages at the point of signing up.  You will need to enter your bank details during the sign-up process and the DD will be set up directly with your Bank. The page that is used for this is secured and uses https, your browser will show a padlock in the address bar to give you reassurance. You will receive confirmation of payment directly from GoCardless with Bledlow Ridge Tennis Club logo branding as well as your normal ClubSpark confirmation. 

 

Q: How do Family Membership packages work?

A: When members purchase the family membership package, they can add family members at the time of purchase. When it has been set up, the main contact clicks on their name in the top right corner, selects 'Profile' then they will see the membership they have paid for with the names of the members listed there. After clicking on the name of the member that needs to have their existing details added to the package - they can send an 'invite' to the family members to register. When the family member accepts the invite to join the package - they sign in with their existing registered details. The system will then recognise them as an active member and registered - so they will be able to sign into their own ClubSpark account and book a court.

 

Q: How do I book a court for my child?

A: Here's a handy knowledge article from ClubSpark. How to Book a Court (Parents of Child members)