Dave McIndoe Tennis Coaching

Tennis Summer Camp

Terms and Conditions

Availability

Places are subject to availability – this is regularly updated online and will show as ‘Call to Book’ or ‘Sold Out’ if there are changes to availability.

Booking Fees

There is no booking fee for the Ukraine Summer Camp scheme. Fees are being covered by Royden Revolve Rotary Club for up to 30 spaces.

Cancellation charges

• Cancellations of Tennis Summer Camp can be made by contacting Dave McIndoe.
• There will be no cancellation charges.

Change your booking

We will change a booking like for like at any point (subject to availability). Places are limited to 30 and we will book people in on a first come first served basis.

Children from overseas

We welcome families from outside the UK. For a child’s safety and welfare we ask they have an understanding of the English language. We will use translation apps in the event that communication is difficult.

Circumstances Beyond Our Control (Force Majeure)

We reserve the right to cancel any Tennis Summer Camp place, at any time, and with any notice period, in the event of circumstances beyond our control preventing us from operating camp as we planned. This clause applies to the cancellation of any and all Tennis Summer Camp booking made.

 

 

Exclusions

We reserve the right to exclude or refuse any person at any time prior to and during the camp if, in our opinion, that person is incompatible with the general well being of the camp.

To give the very best experience, we have a number of policies in place regarding the safety and welfare of the children in our care.  

1. Safeguarding of beneficiaries will be observed at all times as per the Lawn Tennis Association guidelines as detailed here:  https://www.lta.org.uk/about-us/safeguarding/coaching-standards/
2. Ensure that the guidance on sun safety code which is supported by the LTA is followed at all times. Details on this can be found here: https://www.melanoma-fund.co.uk/ok-sun-safety-code/

If you book a space and fail to attend more than twice on the Ukrainian scheme, you will no longer be welcome to book a place.  

Friends requests

We’re unable to guarantee friend requests as we must ensure we fulfil staff-child ratios. A request can be made prior to the start of camp for children of the same age.

What to bring – Booking is not valid without these items

Refillable drinks bottle

Packed lunch

Snacks for the day

Sun Cream suitable for your child’s skin

Comfortable clothing suitable for sports

Closed toe footwear suitable for sports.

Waterproof coat for outside sports in the event of rain.

Failure to provide the above could force us to have to contact the emergency contact to provide a suitable item for the child.

 

 

Liability and Personal Property

Dave McIndoe tennis coaching does not accept liability for personal injury or the death of any person unless directly caused by the proven negligence of the company or its servants, in this event our liability insurance provides cover of up to £10 million. This is arranged through the LTA (Howdens). Dave McIndoe Tennis coaching will not take responsibility for the loss or damage of any items of personal property brought onto the camp nor our insurance covers personal items.

Single Payment

The whole cost of the camp is provided by Royden Revolve Rotary Club. We ask that booking for days that you are planning to attend only is done.

GDRP Data

Privacy Statement

Dave McIndoe Tennis Coaching (“we”) promise to respect the confidentiality of any personal data you share with us and we will always take every effort to protect your privacy. 
We pride ourselves on our honesty and openness and will always be clear how, when and why we collect and process your information; we promise we will never do anything with your details that you wouldn’t reasonably expect.

This privacy statement explains how this coaching company will use any personal information we collect about you through using the Tennis Summer Camps, received both online and offline, as well as any electronic, written or oral communication.  

WHAT INFORMATION DO WE COLLECT?
We collect information about you when you fill in a form, or text / email. The information we collect about you can include your name, address, email address, phone number, date of birth (if relevant) any pertinent medical information and contact information for next of kin if relevant.

HOW DO WE USE THE INFORMATION ABOUT YOU?
We collect information about you to ensure the smooth running of the Tennis Camp or event and for welfare reasons as necessary.

This may include creating a record in your name on our systems to record your relevant information and track attendance.  

WHO WILL USE YOUR PERSONAL INFORMATION?
The club organiser will hold and maintain the date for the smooth running of the membership or event. Information will only be shared with those that “need to know” the information at the appropriate time. 

ACCESS TO YOUR INFORMATION AND CORRECTION
We want to ensure that your personal information is accurate and up to date. Please contact us to correct information you think is inaccurate.

HOW LONG WILL MY INFORMATION BE HELD?
The information will only be retained safely for until 3 months after an event. This is to ensure we can review the event and ensure any follow up contact required is concluded. We will retain information about you during the 3 month period as we will need to contact you from time to time about what is happening at the camps. 

MARKETING
We will not sell, trade or share your personal information with non tennis related third parties nor will we send you mailings on behalf of other unrelated organisations.

CHANGES TO OUR PRIVACY STATEMENT
We keep our privacy statement under regular review.

HOW TO CONTACT US
Please contact the committee if you have any questions about our privacy statement or information we hold about you:

· By email: davemcindoe@outlook.com

· By telephone: 07791964342

Dave McIndoe Tennis Coaching uses Clubspark and Typeform to process data to manage contact information and for general returns where a reply is required. This is because it collates the data into a spreadsheet format to make it easier to collate a data return.

Typeform comply with the GDPR regulations as they are based in Barcelona, Spain and this is a European regulation. In addition to Typeform, the replies are sent via email to providers including, Gmail, Microsoft and Yahoo. However other providers may also be used depending on which member the data is forwarded to.

Typeform has several partners they use to provide their service. As of 21/05/2018, the main ones are here:

Amazon Web Services (AWS), Rollbar, Amplitude, Tableau, Stripe, Segment

 

To find out more about Typeform’s data policies, please visit:

https://www.typeform.com/help/what-other-companies-do-we-share-data-with/