We are actively looking for a Welfare Officer to joing the committee. The Welfare Officer is responsible for promoting safeguarding within their venue and working with others to ensure a safe and inclusive environment is achieved. The Welfare Officer must not be a member of the venue’s coaching team and should not be related to a member of the coaching team (for example, their spouse). The Welfare Officer should be someone over the age of 18.

Main Duties:

• Work with others in the club to promote safeguarding, diversity and inclusion and ensure compliance with the LTA’s minimum standards for venue registration

• Work with others in the club to ensure safeguarding and diversity and inclusion information, including policies, reporting procedures and details of the venue Welfare Officer are visible and available 

• Work with others in the club to promote the venue’s Code of Conduct(s) 

• Ensure safeguarding and diversity and inclusion is on the agenda at committee meetings 

• Act as the first point of contact for all children and adults where concerns about welfare, discrimination, poor practice or abuse are identified 

• Work with the LTA Safeguarding Team when concerns arise within the venue 

• Maintain contact details for the LTA Safeguarding Team and key statutory agencies

• Contact the Local Authority children’s or adults’ social care teams and the police about concerns where appropriate 

• Work with the LTA Safeguarding Team to facilitate audits of the venue in relation to the minimum standards 

• Work with the Committee/Management and LTA to facilitate the completion of any action plan to address the results of an audit 

• Work with others in the venue to ensure the relevant people at the venue have completed a satisfactory criminal records check Skills and Traits 

• Tactful and discreet 

• Able to resolve conflict 

• Engaging and supportive 

• Approachable and trustworthy 

• Good listener and friendly 

• Caring and understanding 

• Professional and helpful 

• Required for this role – Key relationships 

• Chairperson and management committee 

• Coaches 

• Volunteers at the venue 

• All members – junior and senior, plus parents/carers of junior members

Time Commitment:

• Attendance at key venue events, such as open days and junior competition 

• Attendance at management committee meetings

Training:

• Required - Safeguarding and Protection in Tennis (or another course approved by the LTA) 

• Required - Time to Listen 

• Preferable - Yearly updates Criminal Record Check

If you are interested in this position, please contact us here.