The County Safeguarding Officer is responsible for assisting the LTA Safeguarding Team in promoting and embedding a culture of safeguarding and diversity and inclusion in Norfolk. The team will assist in supporting registered venues to put in place procedures to safeguard children (under 18) and adults, and will engage with venue Welfare Officers.

Norfolk Tennis Safeguarding Officer: Mandy Driver   
Mobile: 07932 610 464, Email:

Mandy is a retired police officer, having served 30 years for Norfolk Constabulary in roles including a Detective Constable on the Child protection unit and the Multi-agency safeguarding hub. Mandy is married, with two grown up children, and is a member of Gorleston Tennis Club. Her previous roles included Welfare Officer for Gorleston and Lowestoft Tennis clubs, before taking on the County role. 

View LTA Safeguarding Guidelines For County Cup & League Matches

Each Norfolk club, venue or organisation has a Welfare Officer, who is responsible for promoting safe and inclusive tennis and is the go-to person if there are any concerns or disclosures.

If your query is extremely urgent or serious, you should contact either the police or social services.

Further information on Safe and Inclusive Tennis can be found on the LTA website, where you can also find contact details for the LTA safeguarding team and further information about the LTA’s safeguarding policies and procedures.

If you have a general safeguarding query, or would like advice about safeguarding, please contact our Safeguarding officer. 

Alternatively, click HERE to register your safeguarding concern to the LTA or by email at 

In an emergency and/or if you are concerned that someone is at immediate risk of harm, please call the police without delay on 999.

You can also contact the NSPCC on 0808 800 5000.

For more information about safeguarding, please visit the following links:

Safeguarding Standards
Working with the Customer Support Team and Regional Safeguarding Team we have created a dedicated Welfare Officer page on the LTA website which will hopefully steer new and existing Welfare Officers to all the information they need.

We hope this will improve the Welfare Officer customer journey breaking down a lot of information into easier bit-size chunks depending on whether they are considering the role, new in post or already an existing welfare officer.

Learn More About Welfare Officers

CRIMINAL RECORD CHECKS - essential guide to DBS and criminal record checks for a variety of different roles in tennis. Learn More

A DBS check is a record of all warnings, reprimands, cautions and convictions obtained from local and national police records. Police forces may also choose to disclose soft intelligence that they reasonably consider might be relevant to the role. Learn More

Safe To Play

Nothing is more important to the LTA than the safety and wellbeing of those involved in our sport. This campaign is aimed at ensuring everyone in tennis is able to keep children and themselves safe from harm.  We want to encourage people not to be a bystander – if you have a concern about a child - SAY SOMETHING IF YOU SEE SOMETHING.

Fair Play

Fair Play is an essential value in our sport – whether you’re a player, coach or parent.

We want to make sure that tennis is played in a fair, open and inclusive nature at all levels, so everyone feels welcome on court.

Fair Play involves:

  • Good sportsmanship, honesty and respect whether you win or lose
  • Learning to challenge yourself and improve social skills
  • Taking responsibility for your actions, calling scores and lines clearly and fairly even if it costs you the point
  • Learning and following the rules and being a role model to younger people 
  • Enjoyment of the sport

Learn More About Fair Play


Safeguarding Policy
Anti Bullying Policy
Diversity and Inclusion  Policy
Children Supervision Policy 
Photography & Filming Policy
Photograph & Filming Consent Form
Photo & Filming Best Practice Guidance
Safe Recruitment Policy
Online Safety and Communication Policy
Safeguarding at Events, Activities and Competitions
Acceptable Use Statement for Internet and Social Media
Conflict of Interests Policy

Code of Conduct
Complaints Policy
Disciplinary Procedure 
Management Terms of Reference Policy
Induction Policy
Succession Planning

LTA’s privacy policy has been updated, with effect from 1 January 2021

Learn More About the LTA safeguarding policies and procedures to support and promote the welfare all children, young people and adults at risk.

The LTA Safeguarding Team launches its 2021-23 Safeguarding Strategy