By booking or using our courts and services you accept these Terms & Conditions. Contact us

•  General enquiries / bookings: bookings@tennisinmerton.co.uk 

•  Coach applications: info@emmawellstennis.com

 1. General venue rules

•  Courts are for tennis use only. Bikes, scooters, footwear with spikes/studs, and dogs (except guide dogs) are prohibited on courts. (Bike racks available at Court 5.)

•  No food or alcohol on court.

•  Shirts and non-marking footwear must be worn.

•  Respect others, abusive, discriminatory or aggressive behaviour will lead to removal and possible ban.

•  No photography/filming without prior written approval. Parents may photograph only their own children.

•  The courts are a no smoking zone.

•  Personal items should not be left overnight. Tennis in Merton accepts no responsibility for lost, stolen, or damaged items.

•  Players should declare existing medical conditions to the Tennis in Merton office and/or coaches; you play at your own risk.

 2. Court bookings (ClubSpark)

•  Across the Borough of Merton, Tennis in Merton operates ClubSpark, a third party online tennis court booking system on behalf of the local authority. Courts are available to book 7 days in advance. Release times: typically 10:00 pm; Wimbledon Park releases the next day at 00:00.

•  Bookings must be made in the name of an adult (18+) and the named player must be present on court.

•  One court booking is deemed completed after 30 minutes of play.

•  Pay before you play is enforced. Using a court without paying may require players to leave. When asked, players should show their booking reference (provided to you online when submitting your booking, in a confirmation email)

•  If you’re blocked by technical issues, call 020 8050 7568 or email bookings@tennisinmerton.co.uk.

•  For block or repeat bookings, email bookings@tennisinmerton.co.uk with dates and requirements these require a formal block booking agreement.

•  Court usage in poor weather is at the player’s risk.

 3. Pricing & concessions

•  Pricing is set by local authorities to encourage participation.

•  Concession rates may apply for juniors (16 and under) and eligible adults (65+ or on specified welfare benefits).

•  To apply for concessionary membership or rates, send supporting documentation to bookings@tennisinmerton.co.uk for approval.

 Free play: there are free play opportunities for Under-18s supervised by a parent in Wimbledon Park, Monday–Friday 3–5pm.

 4. Coaching & permitted equipment

•  Some courts and times are reserved for Tennis in Merton coaching programmes. Only approved Tennis in Merton coaches may operate on the courts and book in advance for individual lessons.

•  Use of tennis baskets/hoppers is restricted to approved coaches only. Recreational players may bring up to 8 balls for play.

•  Unauthorised coaching on park courts breaches our terms: bookers (coach or coachee) found coaching or accepting coaching will be banned from ClubSpark pages, have their user profile deleted, and face a 6-month ban across all Tennis in Merton sites.

 5. Cancelling & amending bookings

•  Court cancellations: cancel 24 hours or more before the booking start time to receive an automatic full refund. Cancellations made within 24 hours are deemed a cancellation and are not refundable.

•  Requests to amend a court booking within 24 hours of the booking are treated as cancellations.

•  Tennis in Merton reserves the right to refuse, cancel or change any booking/event prior to commencement. If we cancel, we will issue a refund or a full credit.

•  Tennis in Merton is not responsible for extra costs incurred because of a cancellation or reschedule.

•  There is no retrospective cancellation (except adverse weather — see below). For weather-related credits, you must email bookings@tennisinmerton.co.uk within 24 hours of the affected booking.

•  Block bookings cannot be cancelled, transferred or refunded unless otherwise agreed in the block booking terms.

 6. Court booking credits

•  When credits are issued, they are available for 28 days from the date of issue. After that they expire.

•  To request a credit, customers must provide reason, court date/time, venue and court number to bookings@tennisinmerton.co.uk.

•  Refunds and credits are given at Tennis in Merton’s discretion.

 7. Coaching cancellations

•  If you miss a coaching session for any reason other than a Tennis in Merton cancellation, you forfeit the session unless you provide a medical note.

•  After we receive an acceptable medical note, a credit will be issued from the next session date. No retrospective credits will be provided.

•  For all group coaching blocks and camps, cancel at least 7 days before the start of the course to receive a full credit.

•  For socials, drills and events, a 48-hour cancellation policy applies for full credit.

•  If Tennis in Merton cancels a coaching session (under-subscription or coach unavailable), we will offer an alternative, a full credit, or a refund.

•  When purchasing a course you commit to the whole course; individual missed sessions are not automatically credited (except via medical note policy above).

 8. Private Lessons cancellation

•  Cancellation of individual coaching sessions less than 48 hours before may be chargeable at the coach’s discretion.

 9. Junior specific rules & holiday camps

•  Junior sessions are fully supervised and children must bring suitable clothing, drinks and (nut-free) snacks.

•  No phones on court for junior camps; limited supervised phone checks may be allowed for safety.

•  Permission for children to be released without a guardian must be emailed to bookings@tennisinmerton.co.uk.

•  If a child must be supervised after the session due to late pickup, a charge of £30 per 30 minutes may apply.

•  We take bullying seriously and will remove disruptive players to protect the learning environment.

 10. Wet weather policy

•  Sessions generally continue unless persistent heavy rain renders courts unplayable. Players use courts at their own risk.

•  If a session runs over half of its designated time and is interrupted, it is deemed to have taken place (no credit).

•  If interrupted before half the session is completed, a credit will be applied to the ClubSpark account within 24 hours.

•  Please keep your contact details up to date so we can notify you of cancellations.

 11. Commercial activities, social play events & group bookings

•  All commercial activities (events, paid sessions, promotions) must be approved in advance by Tennis in Merton. This includes organised social groups charging per player and corporate bookings, Tennis in Merton must approve having more than 4 players per court.

•  To request approval, email bookings@tennisinmerton.co.uk.

•  [Enforcement] Unauthorised commercial use may result in cancellation of bookings and suspension of access.

 12. Filming & photography

•  Commercial, promotional, or media filming/photography requires prior written approval. Drones are not permitted.

•  Send requests with purpose, dates and location to bookings@tennisinmerton.co.uk.

 13. Health, safety & liability

•  Players participate at their own risk. To the extent permitted by law, Tennis in Merton will not accept responsibility for injuries incurred during play in any weather/ground conditions.

•  Players should inform us of relevant medical conditions and must follow any safety notices or staff instructions.

 14. Enforcement & bans

•  Unauthorised coaching, serious misconduct, or repeated breaches of these terms may result in suspension or banning of ClubSpark access and deletion of offending user profiles (6 months for unauthorised coaching as noted above).

•  Tennis in Merton reserves the right to refuse admission or cancel bookings for users who breach policy.

 We want the courts to be welcoming, safe and fair for everyone. If you have any questions, need help with bookings, or want to apply to coach with us, please reach out: bookings@tennisinmerton.co.uk 

15. Data protection

 We follow UK GDPR. Personal data collected via booking is used to manage bookings and activities and is not shared without consent.