Cromer Lawn Tennis & Racket Club

We take Safeguarding seriously at our Club but please remember Safeguarding is everyone's responsibility. 

If you have a concern, please do follow the Flowchart below and contact one of the people listed at the bottom of this page.  They are available to support you.

Here are the latest Safeguarding Policy documents as agreed by the committee.  Hard copies can be found in the Clubhouse under the big TV screen.

Please click on any of the green links below to open and/or save the relevant PDF document.

Changing Room Policy June 2025

Code of Conduct Policy March 2025

Equity Diversity and Inclusion Policy March 2025

Safeguarding Policy March 2025

Online Safety and Communication Policy June 2025

Whistleblower Policy June 2025

Glossary of Terms June 2025

Photography & Filming Policy 2025

Complaints Procedure June 2025

Complaints Procedure Summary June 2025

Safeguarding Policy

The CLTSA is committed to prioritising the well-being of all children and adults at risk, promoting safeguarding in our club at all times, including all programmes and events we run. All activities, events and competitions arranged by the club run in accordance with the LTA’s Safeguarding at Events, Activities and Competitions guidance. This Policy strives to minimise risk, deliver a positive tennis experience for everyone and respond appropriately to all safeguarding concerns/disclosures.

SAFEGUARDING IS EVERYONE’S RESPONSIBILITY: NOT RESPONDING TO A SAFEGUARDING CONCERN IS NOT AN OPTION.

• Our club’s committee has overall accountability for the Safeguarding Policy and its implementation
• Our club Welfare Officers are responsible for updating this Policy in line with legislative and club developments
• All individuals involved in/present at the club are required to adhere to all the club's Policies and Codes of Conduct (below).

Safe and Inclusive Code of Conduct

All employees, those under contractual arrangements, club officials,  volunteers, members and others using the club facilities are required to abide by this Code of Conduct. This is required in order to support the club in providing a welcoming and safe environment for all children and young people and in the implementation of its child protection policy and procedures.

Codes of Conduct:
A. All coaches, volunteers, Club members and members of the public agree to:
1. Prioritise the well-being of all children and adults-at-risk at all times
2. Treat all children and adults at risk fairly and with respect
3. Be a positive role model. Act with integrity, even when no one is looking
4. Help to create a safe and inclusive environment both on and off court
5. Not allow any rough or dangerous behaviour, bullying or the use of bad or inappropriate language
6. Report all allegations of abuse or poor practice to the club Welfare Officer
7. Not use any sanctions that humiliate or harm a child or adult at risk
8. Value and celebrate diversity and make all reasonable efforts to meet individual needs
9. Keep clear boundaries between professional and personal life, including on social media
10. Have the relevant consent from parents/carers,  before taking or using photos & videos of children
11. Refrain from making physical contact with children or adults unless it is necessary as part of an emergency or congratulatory (e.g. handshake / high five)
12. Ensure roles and responsibilities are clearly outlined and everyone has the required information and training
13. Avoid being alone with a child or adult at risk unless there are exceptional circumstances
14. Refrain from transporting children or adults at risk, unless this is required as part of a club activity (e.g. away match) and there is another adult in the vehicle
15. Not abuse, neglect, harm or discriminate against anyone; or act in a way that may be interpreted as such
16. Those in a position of authority are not to have a close relationship with anyone under 18
17. Be acutely aware of the power that coaches and coaching assistants develop over players in the coaching relationship and so avoid any intimacy (sexual or otherwise) with players

18. Report all allegations of abuse or poor practice to the club Welfare Officer
                                                                                                                                                                                 

B.  All parents and carers agree to:
1. Make sure you know the rules and codes in order to relate them to your child.

2.Positively reinforce your child and show an interest in their sport.
3. Use appropriate language at all times
4. Be realistic and supportive
5. Never ridicule or admonish a child for making a mistake or losing a match
6. Treat all children, adults, volunteers, coaches and officials with respect
7. Behave responsibly at the venue; do not embarrass your child
8. Accept the official’s decisions and do not go on court or interfere with matches
9. Encourage your child to play by the rules, and teach them that they can only do their best
10. Deliver and collect your child punctually from the venue
11. Ensure your child has appropriate clothing for the weather conditions
12. Ensure that your child understands their code of conduct
13. Adhere to your venue’s safeguarding policy, diversity and inclusion policy, rules and regulations
14. Provide emergency contact details & all relevant information about your child including medical history

C.  All children agree to:

1. Be friendly, supportive and welcoming to other children and adults
2. Play fairly and honestly
3, Respect coaches, volunteers and Officials and accept their decisions
4. Behave, respect and listen to your coach
5. Take care of your equipment and club property
6. Respect the rights, dignity and worth of all participants regardless of age, gender, ability,race, culture, religion or sexual identity

7. Not use bad, inappropriate or racist language, including on social media
8. Not bully, intimidate or harass anyone, including on social media
9. Not smoke, drink alcohol or drugs of any kind on club premises or whilst representing the club at competitions or events

10. Talk to the club Welfare Officer about any concerns or worries they have about themselves or others.

Doing nothing is NOT an option: report all concerns and disclosures as soon as possible, following the Concern Reporting Procedure below. If someone is in immediate danger, call the police (999)

The Code of Conduct should be interpreted in a spirit of integrity, transparency and common sense, with the best interests of children and adults at risk as the primary consideration.

Concern Reporting Procedure

Anyone who is concerned about the well-being of a child/ adult at risk, or has a disclosure of abuse or neglect made to them must: