All members of staff and volunteers agree to:

• Prioritise the well-being of all children and adults at risk at all times
• Treat all children and adults at risk fairly and with respect
• Be a positive role model.
• Act with integrity, even when no one is looking.
• Help to create a safe and inclusive environment both on and off court
• Not allow any rough or dangerous behaviour, bullying or the use of bad or inappropriate language.
• Report all allegations of abuse or poor practice to the club's Welfare Officer.
• Not use any sanctions that humiliate or harm a child or adult at risk.
• Value and celebrate diversity and make all reasonable efforts to meet individual needs.
• Keep clear boundaries between professional and personal life, including on social media.
• Have the relevant consent from parents/carers, children and adults before taking or using photos and videos.
• Refrain from making physical contact with children or adults unless it is necessary as part of an emergency or congratulatory (e.g. handshake/high five).
• Refrain from smoking and consuming alcohol during club activities or coaching sessions.
• Ensure roles and responsibilities are clearly outlined and everyone has the required information and training.
• Avoid being alone with a child or adult at risk unless there are exceptional circumstances.
• Refrain from transporting children or adults at risk, unless this is required as part of a club activity (e.g. away match) and there is another adult in the vehicle.
• Not abuse, neglect, harm or discriminate against anyone; or act in a way that may be interpreted as such.
• Not have a relationship with anyone under 18 for whom they are coaching or responsible for.
• Not to have a relationship with anyone over 18 whilst continuing to coach or be responsible for them.

All children agree to:

• Be friendly, supportive and welcoming to other children and adults.
• Play fairly and honestly.
• Respect club staff, volunteers and Officials and accept their decisions.
• Behave, respect and listen to your coach.
• Take care of your equipment and club property.
• Respect the rights, dignity and worth of all participants regardless of age, gender, ability, race, culture, religion or sexual identity.
• Not use bad, inappropriate or racist language, including on social media.
• Not bully, intimidate or harass anyone, including on social media.
• Not smoke, drink alcohol or drugs of any kind on club premises or whilst representing the Club at competitions or events.
• Talk to the Club's Welfare Officer about any concerns or worries they have about themselves or others.

All adults agree to:

• Positively reinforce your child and show an interest in their tennis.
• Use appropriate language at all times.
• Be realistic and supportive.
• Never ridicule or admonish a child for making a mistake or losing a match.
• Treat all children, adults, volunteers, coaches, officials and members of staff with respect.
• Behave responsibly at the venue; do not embarrass your child.
• Accept the official’s decisions and do not go on court or interfere with matches.
• Encourage your child to play by the rules and teach them that they can only do their best.
• Deliver and collect your child punctually to and from the venue.
• Ensure your child has appropriate clothing for the weather conditions.
• Ensure that your child understands their code of conduct.
• Adhere to the Club's safeguarding policy, diversity and inclusion policy, rules and regulations.
• Provide emergency contact details and any relevant information about your child including medical history.