Terms and Conditions
All Group Coaching Terms and Conditions
- Junior sessions will be payable every half-term (between 6-8 weeks in advance). A participant can either be booked on at the beginning for the entirety of the course, or mid-way through the course and pay for the remaining sessions of that block.
- Adult sessions can be booked individually or as a block.
- Adult sessions only - If a session is unable to go ahead due to adverse weather conditions, the client will be eligible for either credit to go toward a future booking, or a refund of that session, so long as the credit/refund request is made within a week of the cancelled session.
- Junior sessions only - If a session is unable to go ahead due to adverse weather conditions, the client will be eligible for credit to go toward a future booking, but not a refund, so long as the credit request is made within a week of the cancelled session.
- The coaches will be the only individuals responsible for deciding whether or not the session can be run under the weather conditions at hand.
- The coach has a right to remove participants from a group session (or group programme if severe) if their behaviour is detrimental to the coaching session.
- If a participant has a serious injury or becomes unwell, and is therefore, unable to attend a session, they will be eligible for credit, or a refund, so long as the coach is notified up to 24 hours before the lesson.
- Junior sessions only - Justified absences (where the head coach has been notified at least a week before the session) will be eligible for credit, but not a refund.
- Unjustified absences will not be eligible for either credit or a refund.