We have now completed the “Our Club” survey and have run three “live” Zoom sessions to allow people to engage in a discussion about the future of the Club. Thank you to all who have taken time to fill the survey and to those who have taken part in one of the live sessions.
We had 96 responses overall, so there is a fair amount of input to be analysed; things that make people happy or unhappy, and ideas for further improvements. One common theme in the tennis section, is that we need to look again at the best way to communicate with those who use the Club, we have many different views about the best way to do this and probably some generational differences in the Club particularly around the use of social media.
It will take a couple of weeks to look at the inputs and then we will discuss the survey analysis at a Committee meeting hopefully later in October. Following that we will engage with some external stakeholders with interests in the Club and factor that into our thinking about the way forward. We then intend to review our business plan and incorporate changes that might arise from the process, responding to the thoughts of members and recognising the need to carefully manage the budget. I intend to publish the results from the survey and the conclusion of the Committee to all members by the end of the year.