Members

If you are a member of the club playing with another member, access to court use is Free of Charge, if playing with a non-member there will be a £5 guest fee payable.

If anyone has not claimed their court within 10 minutes of the start time they could forfeit their court booking.

All participants should be registered for Insurance,  ( add participants);- How To Book 

Link to Video is here: https://youtu.be/T_j7Hgg_RWA  to share with your members / participants to introduce the group booking feature. 

Booking on behalf of a Junior see link below -

https://sportlabs.zendesk.com/hc/en-us/articles/210554546-Booking-A-Court-On-Behalf-Of-Junior-Members

Making a Tennis Court Booking

  • When making a booking, Registered Members / Players would first need to be logged in to your ClubSpark account

  •  When you select the booking time on the court booking sheet an overlay will appear. be aware that C5 lights comes on and goes off with C4. Light tokens are available from Spar opposite the courts at  £2 per 1/2hr

  • From the drop-down time box - 'select your finish time'. (Max 2 hours)

  • You will see that you as the logged-in user who is making the booking, are either a member or participant. If you are a member playing with another member court use is free. 

You will then need to Add Participants

  • To now add your opponent's details, you would then select '+ Add participant'.

  • Add the participant's name, Then press - 'Save'.

  • You will then see a drop-down box to select Guest or Member - 'Select whichever is relevant, ( Guests will be charged a £5 fee).

  • You will need to do this for each participant / Member./ (Guest for the first 1/2 hr booked only)

  • If playing with a Guest only book the first 1/2hr with them as a guest then book as a member as they have then become a temporary member, thereafter for the remainder of the booking/ that day.

  • Once you have completed this, click - 'Continue booking', this will take you to confirm your booking.

  • Check details are correct then – 'Confirm booking'

  • If payment is required follow online instructions.

  • You will then see – 'Your Booking has been confirmed, (you will have the option to book another court or view your bookings).

  • Pay & Play will look slightly different and you will be asked to make a payment.

  • An email will be sent confirming the booking and giving you the Code to access the courts.

  • Please follow any published guidelines for court use.

 

If booking on behalf of a junior see  info via this link

https://sportlabs.zendesk.com/hc/en-us/articles/210554546-Booking-A-Court-On-Behalf-Of-Junior-Members


To Cancel a Booking:

  • Sign In and select – 'View my bookings

  • Click on 'Cancel' against the booking you wish to cancel

  • Please try not to keep making and canceling bookings and, if you must cancel a booking, please do so at the earliest opportunity so that another member has a chance to use the court.