How do I access the courts?

When booking a court via the Clubspark website or phone app the person booking the court will receive a court booking email with a unique  PIN number. Key in the unique PIN into the keypad listening for a clear click for each digit. When entered successfully at the main gate the system know that you've turned up for your booking.

What if the gate does not open?

If the gate access door does not open after entering your PIN, please press the Star button, this will clear previous keypad entries. Carefully enter each of the 4 digits listening for a click. 
 

Will I get a new PIN to remember with every booking?

For members, your PIN will remain the same. If members of the public book a court they are issued with a single use PIN that is only valid for the period of the booking.

What if I've forgotten my PIN?

Your PIN is given on screen when you book the court but if this is forgotten it is also given in the confirmation email. If you don't have a smartphone you may wish to take a printed copy of your confirmation email with you when coming to the club. However if you do have a SmartPhone you could use the club website, go to the Bookings section, click on "View my bookings" and then on any of the live bookings where you will find a section covering your PIN. Or you can install the Booker App from your app store, log in using the username and password you use for our website, and on the Upcoming page you will see not only the date time and court number but also your PIN.

How do I access the courts for the social sessions or match practice

Each club member will receive the same Club Universal PIN code at the point of joining. This PIN remains the same for the duration of your membership. (Subject to change)

How do I arrange floodlights if it's dark?

Enter the Clubhouse main doors entering the Universal PIN code given to you when you joined the club, the lights are located to the left side of these doors.