Like all outdoor activities we are sometimes affected by bad weather conditions such as heavy or persistent rain but poor weather can also be due to other factors such as ice, gale force winds or extreme heat (temp above 30 degrees Centigrade). For this reason all our courses are priced with the expectation that we may get unlucky and miss one session per half-term.

What happens when sessions are cancelled by the coach:

• On the 1st occurrence of a cancellation – no credits are given but we will use best endeavours to fit a "make up" session in (most likely at the end of the half term or by running a "double" session)
• On the 2nd, 3rd, 4th, 5th or 6th occurrence of a cancellation within a half-term a credit or discount to the value of the class missed will be given towards fees in the next half term.
• No credit/discount will be applicable for sessions that run but a parent decides not to send their child to that session for whatever reason.

Lessons will continue in light rain showers and will only be cancelled in the event that the forecast and/or rain radar (net weather app is our primary rain radar) is for heavy rain which is likely to make the courts unplayable either before or during the session*

In cases of extreme heat (temp above 30 degrees), we follow the guidelines set by the sunguarding sport campaign short "shade" breaks may be built into sessions. In all cases, parents/guardians are advised to provide their child with suitable clothing (lightweight rain jacket, sunhat,  sports clothing and trainers, the use of SPF30-50+ sunscreen applied in advance and plenty of water in a suitable container). In rare but extreme cases of hot weather, the coach may decide that it is too hot to run sessions and/or camp and parents/guardians will be notified as detailed below.

Our policy is to always try our best to play but ultimately we don’t control the weather and in the UK the weather can be very changeable, making cancellation decisions extremely difficult. We wont always get it right but please appreciate that in all cases, the health and safety of our players is our first priority and we would ask that all parents understand and respect the coaches decision.

Notification of cancellation - Parents/guardians should always assume sessions are ON unless they hear otherwise via the relevant squads WhatSapp group. Individual notifications will not be sent and hence it is the responsilibity of the parent/guardian to check for any notification on the WhatsApp group prior to travelling. In recognition of the fact that some players travel a fair distance to sessions, the coach will make a final decision on whether a session will proceed at least 30mins ahead of the start time (more notice will be given where rain or other extreme weather is clearly set in for the day).

Occasionally there are times when sessions have to be cancelled mid session, possibly due to a sudden and unexpected downpour. For this reason, we ask that all parents stay nearby so that they are available immediately if we have to come off court. If at least the first 20mins of the session has been completed, that session will be deemed to have completed.

* whilst the courts where we operate are boradly referred to as all-weather surfaces, they can  still be subject to flash flooding (sudden downpour), surface ice (overnight frost) or risks posed by thunder and lighting. All such cases would make the courts temporarily unplayable.