POLICIES

BOOKING

All group coaching, 1:1 coaching and camp coaching is booked via the CDTC ClubSpark portal which can be accessed at clubspark.lta.org.uk/CarlDouglasCoaching

Group coaching courses (often referred to as "squads") have limited places to adhere to LTA guidelines and to ensure that the quality of the sessions can be maintained. Places on courses are offered on a "first come, first served basis". Payment must be made at the time of booking and in advance of the course cut-off deadline (normally one-two weeks prior to course commencement). The ClubSpark system will generate a confirmation email once full payment has been received. 

Visit our website and search the Junior Coaching or Adult Coaching sections for details of courses and signup links.

Book online: clubspark.lta.org.uk/CarlDouglasCoaching

If you are having difficulty, you can contact us via the following methods

Our standard junior coaching courses are term time only (paid for on a half termly basis) and will not run during school holidays. However, specialist camps, individual lessons and other private tuition may be offered as an alternative during holiday periods (check website for details).

Payments - All bookings must be made in advance (typically two weeks prior to course commencement) via one of the approved payment methods listed on the course booking form (check course links for details). If payment is not received by the stated cut-off date, any provisional places will be released to others on the waitlist. 

Our online payments are managed via Stripe, we do not store credit card details, nor do we share customer details with any 3rd parties.

It is the responsibility of the person making the booking to check that they have enrolled and paid for the correct course, have received email confirmation of payment and that they are aware of the correct course timings and locations.

Course/Session Cancellations: Carl Douglas Tennis Coaching (CDTC) reserve the right to amend or cancel course bookings at short notice in cases of coach illness, poor weather conditions or where minimum fill numbers are not met. Where such situations arise, please check our cancellation policy.

For further information about this content contact Coach Carl via the "Contact Us" form.