Policies

Court and Coaching – Booking Policies

 

Elthorne Tennis provides tennis court bookings and tennis coaching at the courts in Elthorne Park and the MUGA courts behind Elthorne Park High School

These terms and conditions outline the agreement between Elthorne Tennis (“we”, “us”, “the Venue”) and the booker (“you”) . This includes if you are booking a place for a child (“your child”). By completing a booking, you agree to all terms stated below.

We reserve the right to update these terms and conditions at any time and will notify parents of any significant changes.

Bookings

All bookings must be made online through our booking system.

https://clubspark.lta.org.uk/ElthorneTennis

Full payment is required at the time of booking to secure a coaching place/court. You will receive a confirmation email – that will have instructions about fulfilling your bookings.

Bookings are only valid once payment and any mandatory forms (if any) have been completed. Places are limited and allocated on a first-come, first-served basis.

Tennis court bookings are possible to book up to 7 days in advance, each person can book 1 hour per day maximum. If you would like to play for 2 hours, both you and your partner must book a court. Bookers can cancel their court and receive a refund if done more than 6 hours before the booking takes place. If the court is unplayable at the time of the booking, the booker can contact Matthew Cattaway on 07876221259 or matthew@cattaway.com  to request that the booking is moved to a future date at no cost, or receive a credit to their Elthorne Tennis account.

Drop-in Coaching bookings can be booked up to 5 weeks in advance. There is a minimum number of 3 players needed to allow the session to go ahead. Coordination of numbers and if a session will run in inclement weather, is organised by the use of a WhatsApp group exclusive to the session/time. If a session is cancelled for any reason, bookers for the session will receive credits to their Elthorne Tennis accounts which can be used for any type of bookings in the future. New bookers should contact Matthew Cattaway on 07876221259 to be included into the WhatsApp group for the session

Adult Tennis Courses and Junior Tennis Courses can be booked up to 3 months in advance. It is in the interest of the booker to become a member of Elthorne Tennis, which will reduce the cost of the course. Refunds can be given up to 1 week before the start of any course, less the commission paid to Stripe for collecting the cost when booking was first taken. If the course is cancelled less than a week in advance, a credit will be issued to the booker’s Elthorne Tennis account.

Holiday Camp bookings policies can be found on our Holiday Sports Camp page.