T’s and C’s
JRW Tennis Terms and Conditions are designed to establish a fair and sustainable framework for all participants. Our utmost priority is the safety of every individual attending our group coaching courses, and we are dedicated to delivering the highest standard of service.
Engaging in a JRW Tennis coaching class at Thornbury Lawn Tennis Club carries inherent risks, and participants acknowledge this without any proven negligence, breach of duty of care, or lack of due diligence by JRW Tennis or its coaches.
Group Coaching Bookings:
- Booking for coaching sessions is done online in advance at JRW Tennis on ClubSpark.
- Payment is processed through our online booking system. Payment is considered acceptance of these terms and conditions. Full payment confirms your place.
- Group coaching course bookings result in a confirmation listing the classes/sessions. We reserve the right to amend these classes/sessions.
- Coaching sessions must be booked in the player's name and are non-transferable.
- Places are subject to availability and are on a first-come, first-served basis.
- No refund, credit, or makeup session is offered for a missed session.
- Players are assumed to be fully fit; any medical conditions or disabilities should be communicated in advance on the player's ClubSpark profile.
- Junior players must have an emergency contact number on their ClubSpark profile.
- Players with medical equipment must inform the coach of its location at the outset of the lesson.
- JRW Tennis reserves the right to refuse entry or suggest a more appropriate session based on age/ability.
- In the case of a term time course with too few players, we may cancel it and offer alternatives.
- While efforts will be made to provide the advertised coach, we reserve the right to make substitutions.